Shawn Smith Email & Phone Number

Westmont, Il, Us

Develop and provide Training at EmploycoOutsourcing your Human Resources to Employco is the perfect solution for small to medium-sized businesses. As part of our large purchasing group you now gain more control over employee costs.Employco provides protection from certain risks and costly employer liabilities. You also gain a competitive advantage from continued support in stabilizing your company's future expenses. Our services include:Human Resource AdministrationWorkers’ CompensationEmployee Benefits & AdministrationOnsite HRRecruitment SolutionsPayroll Administration

Lisle, Il

• Performed Boolean Searches within internal database and internet to identify active and passive candidates.• Worked to establish relationships with local resources that could provide pipeline for future talent.• Posted jobs online to attract candidates for current and future opportunities.• Targeted qualified candidates and screened resumes to identify potential matches.• Conducted in-depth interviews in person and over the phone to identify, evaluate, and summarize relevant experience, knowledge, hard and soft skills, and abilities in relation to current and future opportunities. • Actively took candidates to market with new and existing clients.• Submitted qualified candidates and addressed any client concerns.• Facilitated the candidate/client interview and prepared the candidate for the interview.• Verified candidate references.• Debriefed candidate and client after the interview, answering questions and addressing concerns. • Extended the offer to the candidate and assisted with new hire set up.• Maintained relationships with field employees during assignment by completing employee quality calls.• Proactively built customer relationships through customer quality calls regarding assigned employees and assessed need for additional staff.• Managed field employee related issues, such as coaching, counseling and making determinations to end employees’ assignments.

Lisle, Il

Ensure that standardized and consistent processes are delivered and followed across the company for assigned locations which results in increased customer satisfaction and profitability.•Continued to perform Virtual Instructor Led Training on Volts Front office systems •Provided guidance, coaching and mentoring to the local management and support coordinators in the areas of payroll, orientation, on boarding, WOTC compliance, UI and other local business processes. •Served as a resource and Subject Matter Expert (SME) for business process guidance •Collaborated with local offices and Corporate Departments to drive standardization in operational functions by eliminating redundancies.

Greater Chicago Area

Responsible for providing support and delivering training company-wide to management and staff in addition to supporting and communicating corporate initiatives, technology enhancements and operational policy and procedures. Highlights:Developed and implemented regional e-learning program around Proprietary ATS which became formal corporate training program.Simplified the creation and delivery of Branch audit results for region which resulted in at least 50% personal time savings.Streamlined the process of tracking training participation which reduced documentation time and increased efficiency and consistency of follow up with training participants.•Facilitated virtual instructor led training sessions on all aspects of proprietary Applicant Tracking System, Microsoft Dynamics CRM, Internal Job Posting and reporting tool•Facilitated week long classroom training sessions on various iterations of Recruiter Training.•Contributed to the development and delivery of training on numerous roll-outs of corporate initiatives, technology improvements and operational policy and procedures.•Served as Subject Matter Expert (SME) on multiple technology enhancement projects including User Acceptance Testing (UAT) prior to roll out.•Tracked and maintained training records to ensure branch staff is in compliance with company training programs.•Consistently monitored branch development through formal and informal Audit Process and provide appropriate feedback to management and staff.•Worked with Management across to identify training opportunities and work to establish best practices.•Delivered ad-hoc training virtually, one on one and in person as requested•Worked with Business Operations to prioritize Change Requests/Trouble reports for front office technology applications.•Worked with Business Operations on the creation of participant/facilitator training materials.

Oak Brook, Il

Responsible for sophisticated position matching through detailed evaluation of job skills and qualifications to determine which candidates to source, interview and hire in order to maintain highest Direct Margins possible. •Target qualified candidates and screen resumes to identify potential matches•Conduct in-depth interview in person and over the phone to identify, evaluate, and summarize relevant experience, knowledge, hard and soft skills, and abilities in relation to current and future opportunities •Actively take candidates to market with new and existing clients.•Attend Job Fairs to attract both passive and active candidates.•Submit qualified candidates and address any client concerns.•Facilitate the candidate/client interview, and prepare the candidate for the interview.•Verify candidate references.•Debrief with the candidate and client after the interview, answering questions and addressing concerns. •Extend the offer to the candidate and assist with new hire set up.•Maintain relationship with field employee during assignment by completing employee quality calls.•Proactively build customer relationship through customer quality calls regarding assigned employee and asses need for additional staff.•Manage field employee related issues, such as coaching, counseling and making determinations to end employees’ assignments.

Oak Brook, Il

Provide customer service and support to field employees, candidates, customers and internal staff.•Answer the telephone and help or direct callers as appropriate •Order Office Supplies•Facilitate field employee on-boarding process. •Utilized most up to date forms and correct customer specific documents, including Application, orientation, pre-employment screenings, Form I-9, driving direct deposit, and explanation of benefits•Responsible for processing weekly payroll for field employees, including receiving and distributing payroll and researching and resolving all related payroll issues •Responsible for processing any referral bonuses, advances, and other employee benefits. •Timely data entry of candidate and field employee information as needed/requested. •Maintain file management per corporate guidelines