Shawn Yates Email & Phone Number

Westlake, Texas, Us

As a Corporate Product Leader at ECi, a premier provider of industry-specific ERP and business applications for small and medium-sized enterprises, I spearhead the product management execution for the company. This role encompasses:- Strategically guiding product portfolio management, ensuring alignment with long-term organizational goals and market demands.• Strategically guiding product portfolio management, ensuring alignment with long-term organizational goals and market demands.• Facilitating comprehensive long-term planning to drive sustained product growth, and innovation across diverse business units.• Collaborating with cross-functional teams to implement best practices, optimize product strategies, and enhance overall business performance.• Play a critical role in due diligence for new acquisitions analyzing product compatibility, market & competitive analysis, financial analysis, strategic vision synergies and risk assessment.• Leveraging industry insights to identify emerging trends and opportunities, positioning the company at the forefront of market advancements.• Established track record of success in fostering a culture of excellence, continuous improvement, and customer-centric product development.

Muncie, In, Us

Executive product strategy leader empowering product teams to perfect value creation with new product innovation, enhancements/redesign, marketing, acquisitions and go to market processes. Established procedural processes to measure return on investment for the potential and practicality of products for development to ensure proper achievement of established goals post launch. Direct, manage and continuously improve the product development effectiveness using Agile, Scrum framework. Define, implement, and capture data to improvement initiatives for post-launched products securing NPS customer satisfaction. Executive board presence aiding CEO in product strategy, results & planning discussions.

St. Paul, Minnesota, Us

Corporate P&L divisional leader setting up new product/services, operational efficiencies and conducting leading industry research for development of new initiatives for long term growth objectives. Led conceptualization, redesign, development, and implementation of marketing and sales teams to focus on customer pain points with value prop driven product messaging. Led conceptualization, research, design, development, and implementation of new innovative technology services for the vertical.

Costa Mesa, Ca, Us

Executive product leader responsible for consulting services, product management, operational & product execution, enhancement & development, sales strategy, and customer relationship management for an internal start-up within Experian. Participated regularly in industry thought leadership speaking engagements & delivered published articles to several national publications.

Us

Executive leader for the A/R billing and collections operational division with United Healthcare's Medicare Advantage and Part D prescription services. Responsible for seven million members nationwide and $45 billion in revenue by leading teams totaling 120 FTE in two different countries.

St. Paul, Minnesota, Us

Corporate executive leader of company strategic initiatives for all divisions related to the establishment of new products/services, operational efficiencies and conducting leading industry research for development of new project initiatives. Led vendor management monitoring purchasing, negotiating pricing, and conducting contract renewal/reviews. Led research, development & implementation of innovative technology services across all verticals. Executive leader for outsourcing operations leading all P&L responsibilities, sales execution, product management and new product & services.

Hampton Roads, Va, Us

Senior leader of patient receivables management operational processes for all hospitals & physicians. Conceptualized, designed, developed, and operationalized key company strategic initiatives for patient access, commercial insurance follow-up, patient financial policies, self-pay operations and early outpatient contact call center resulting in multimillion-dollar cost savings and revenue obtainment annually.

General Manager of regional branch office responsible for all legal office operations, client relations, new customer acquisition, revenue growth, cost management and operational effectiveness. Represented and supported the law firm with regional court appearances, attorney motions and court administrative actions ensuring all proper court documents, procedures and scheduling were accurately supported.

Liberal Arts & Science, History & Political Science

Aba Approved Certification, Litigation Studies