Shelly King

Shelly King Email and Phone Number

IT Problem Manager at USDA @ Key Concepts Knowledgebase LLC
fairfax, virginia, united states
Shelly King's Location
Upper Marlboro, Maryland, United States, United States
Shelly King's Contact Details

Shelly King personal email

n/a

Shelly King phone numbers

About Shelly King

I'm a hard worker, eager to learn and require little to no supervision. I bring a wealth of expertise that would compliment any team. I am dedicated, focused and determined to achieve success with any endeavor or challenge that's presented.

Shelly King's Current Company Details
Key Concepts Knowledgebase LLC

Key Concepts Knowledgebase Llc

View
IT Problem Manager at USDA
fairfax, virginia, united states
Website:
keyconceptskb.com
Employees:
8
Shelly King Work Experience Details
  • Key Concepts Knowledgebase Llc
    Problem Manager
    Key Concepts Knowledgebase Llc Apr 2020 - Present
    United States
    View
  • Witchita Tribal Enterprises, Llc
    It Specialist
    Witchita Tribal Enterprises, Llc Jun 2014 - Apr 2020
    United States
    Held the position of Team Lead over the Tier 2 team that consisted of 15+ techs that provided hardware, software and mobile device support to USDA’s classic user community. Acted as the escalation point for higher tiered troubleshooting for critical response timed tickets. Engaged with upper management to provide daily and weekly status reports. Attending project meetings to forecast timelines and man hours needed to complete projects. Conducted interviews and trained new hires. Managed schedules for USDA’s Walk-In Service Center coverage.
  • Simplexity, Llc
    Sr. Desktop Support Analyst
    Simplexity, Llc Apr 2007 - Mar 2014
    Provided desktop support services to Executives, Directors, Managers and business users that entailed hardware, software and network administrative support. Participated in various refresh projects that involved converting users to a Windows 7 environment on new HP 8400/8500 series laptops. Implemented a Windows 7 virtualized environment for distribution center employees that included service VMs that supported the fulfillment distribution efforts.
    View
  • Hewlett-Packard
    Technical Support Specialist
    Hewlett-Packard Sep 2003 - Apr 2007
    Facilitated the migration efforts of their existing printing environment to the new PRIMe (Printing and Imaging Environment) environment at the United States Postal Service Headquarters in an effort to increase productivity while reducing cost. Coordinated the business needs of the assigned departments and developed a matrix of printers that would meet their needs. Devised a deployment schedule for printer installation. Ordered equipment and coordinated delivery. Provided daily and weekly status reports for upper management’s review. Assisted with the configuration of the network devices at both the client and server levels. Inventoried all outgoing and incoming printer equipment. Performed quality assurance after each installation to ensure user satisfaction. Provided one-on-one training for executives and their administrative staff.
    View
  • Digitalnet
    Task Manager
    Digitalnet Jun 1998 - Sep 2003
    Managed a team of 4 engineers that provided desktop support services for the Information Technology department at the United States Postal Service that included hardware and software support of OTC and in-house applications. Managed all network access via Novell Netware 4.11 and Windows NT for adding/deleting user accounts, creating print queues, granting access rights, increasing disk space limitations. Migrated users from cc: Mail to Exchange using Microsoft’s Importer for Lotus cc:Mail Archives. Maintained customer relations with the Information Technology departments and the Headquarters Customer Information Services office. Conduct interviews of potential candidates considered for hire and acclimated new employees to Postal’s computing environment.

Shelly King Skills

Windows 7 Active Directory System Administration Computer Hardware Windows Server Network Security Troubleshooting Servers Bmc Remedy Visio Sharepoint Security Network Administration Disaster Recovery Networking Software Documentation Windows Customer Service Microsoft Office Call Centers Team Building Microsoft Exchange System Center Vmware Vmware Workstation Vmware View Vmware Infrastructure Vsphere Windows Xp It Service Management Technical Support Vmware Vsphere

Shelly King Education Details

  • Mount Vernon College
    Mount Vernon College
    3
  • Mount Vernon College, Washington Dc
    Mount Vernon College, Washington Dc
    Computer Information Systems

Frequently Asked Questions about Shelly King

What company does Shelly King work for?

Shelly King works for Key Concepts Knowledgebase Llc

What is Shelly King's role at the current company?

Shelly King's current role is IT Problem Manager at USDA.

What is Shelly King's email address?

Shelly King's email address is de****@****zon.net

What is Shelly King's direct phone number?

Shelly King's direct phone number is (703) 636*****

What schools did Shelly King attend?

Shelly King attended Mount Vernon College, Mount Vernon College, Washington Dc.

What skills is Shelly King known for?

Shelly King has skills like Windows 7, Active Directory, System Administration, Computer Hardware, Windows Server, Network Security, Troubleshooting, Servers, Bmc Remedy, Visio, Sharepoint, Security.

Who are Shelly King's colleagues?

Shelly King's colleagues are Clement Munno, Marissa Madden, Madison Yoest, Selby M., Tim Thompson, Bryan Siske, Crysta-Anne De Peiza.

Not the Shelly King you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.