Shiraz Engineer Email & Phone Number

Melbourne, Victoria, Australia

The Asialink Business Academy offers programs that transform skillsets and mindsets, building practical skills and connections to grow your business in Asia.The Academy is part of Asialink Business, Australia’s National Centre for Asia Capability. Asialink Business was established in 2013 with the mission to raise awareness of the opportunities in Asia, equip organisations with practical knowledge about how to approach those markets and develop the skills among Australian enterprises to… Show more The Asialink Business Academy offers programs that transform skillsets and mindsets, building practical skills and connections to grow your business in Asia.The Academy is part of Asialink Business, Australia’s National Centre for Asia Capability. Asialink Business was established in 2013 with the mission to raise awareness of the opportunities in Asia, equip organisations with practical knowledge about how to approach those markets and develop the skills among Australian enterprises to succeed on the ground.To date, more than 96,000 individuals have benefited from our courses, events, forums, and published products on Asia. We have engaged with over 10,000 partners in key sectors including business and industry, education, peak bodies and associations, and across the three levels of government in Australia. The Asialink Business Academy continues to help Australian businesses build the capabilities for future success with Asia. Show less

Melbourne, Australia

I work across two areas at Asialink Business (the National Centre for Asia Capability): Capability Development and Advisory & Insights.Capability Development:Design and deliver a range of programs including capability development and negotiations focused programs, to help organisations understand, enter into and successfully sustain operations in different markets within Asia.Advisory & Insights has 3 main areas.1. Bespoke research: Identifying viable markets in Asia for… Show more I work across two areas at Asialink Business (the National Centre for Asia Capability): Capability Development and Advisory & Insights.Capability Development:Design and deliver a range of programs including capability development and negotiations focused programs, to help organisations understand, enter into and successfully sustain operations in different markets within Asia.Advisory & Insights has 3 main areas.1. Bespoke research: Identifying viable markets in Asia for Australian organisations based on their products or services.2. Thought leadership: Projects that explore important topics for Australian organisation looking to enter into Asia.3. Information products: Internally developed Country Starter Packs a free resource for Australian organisations as a starting point to understand the key aspects of doing business across a range of 16 different countries in Asia, we also have a range of case studies that we have developed. Show less

Melbourne, Australia

Manager within KPMG's Management Consulting (Enterprise) practice.Working with fast growing mid-market organisations. Specialising in consulting for private organisations and listed companies up to $1bn in revenue, bringing a tailored consulting approach and a deep understanding of the key issues faced by organisations in this market segment.My focus was on assisting clients 1) Grow their business value, 2) Become digitally enabled, and 3) Embed strong governance for… Show more Manager within KPMG's Management Consulting (Enterprise) practice.Working with fast growing mid-market organisations. Specialising in consulting for private organisations and listed companies up to $1bn in revenue, bringing a tailored consulting approach and a deep understanding of the key issues faced by organisations in this market segment.My focus was on assisting clients 1) Grow their business value, 2) Become digitally enabled, and 3) Embed strong governance for sustainable growth. I have worked across a number of industries such as manufacturing, energy & utilities, mining & technology within the public & private sector. Show less

Melbourne, Australia

Litmus Group was a division of PPB Advisory (Now part of PWC) a management consulting firm focused on strategy execution to improve the enterprise value of its clients. As a management consultant my key engagements included-Business Process Lead for an ERP implementationResponsible for the overall process architecture and ensuring that the business requirements were met and the scope was managedWorking closely with the senior management project team, systems integrator and… Show more Litmus Group was a division of PPB Advisory (Now part of PWC) a management consulting firm focused on strategy execution to improve the enterprise value of its clients. As a management consultant my key engagements included-Business Process Lead for an ERP implementationResponsible for the overall process architecture and ensuring that the business requirements were met and the scope was managedWorking closely with the senior management project team, systems integrator and stakeholders across the business, to ensure delivery to timeframes. Worked closely with all other project streams including technical, data, change management testing and training, to ensure all activities were streamlinedBenefits Realisation Manager for an ERP implementation:Engaged senior stakeholders across the business to workshop & validate business benefitsSecured ownership and accountability across the business units to ensure the benefits & transformation outcomes were protectedDeveloped the benefits realisation strategy which articulated the strategies for the protection, realisation & ongoing management of the benefits identifiedEngaged with both business process and technology teams to automate and simplify performance reporting aligned with the benefits strategyBusiness Change for a transformation project:Managed the Organisational Impact Assessments across multiple functional areas, business readiness activities which included the analysis on identifying high impact positions, their support strategies and readiness for Go-LiveDesigned customised briefing packs, people manager support packs and executive briefingsOther Relevant projects have included:Fleet management within the mining sectorDocumentation of current and future state Retail processes in Casewise to assist with the implementation of a new Customer Information System within the Energy sectorOptimisation of the sales process to reduce lost customer sales across Victorian suburbs thin the Energy sector Show less

Manage and undertake projects, business analysis, information research, data analysis and ad-hoc reporting activitiesMonitor and coordinate program and project financial activities, ensuring that procurement and payments consistently meet the Department and Whole of Victorian Government procurement and financial management standards and guidelinesManage, monitor and build compliance of PMO staff and managers to fulfil documentation requirements and use prescribed tools and… Show more Manage and undertake projects, business analysis, information research, data analysis and ad-hoc reporting activitiesMonitor and coordinate program and project financial activities, ensuring that procurement and payments consistently meet the Department and Whole of Victorian Government procurement and financial management standards and guidelinesManage, monitor and build compliance of PMO staff and managers to fulfil documentation requirements and use prescribed tools and templates to follow stipulated processes which ensure effective and efficient operation of the PMO. Show less

Developed a research paper on management innovation in the public sector.Within the Innovation team, participate and trial a range of creative thinking and innovative group information gathering tools for DSE.Identify existing tools and resources that would assist to build individual and organisational capacity for innovation.Conduct an audit of existing and possible key performance indicators related to innovation.Contribute to a review of existing innovation policies and… Show more Developed a research paper on management innovation in the public sector.Within the Innovation team, participate and trial a range of creative thinking and innovative group information gathering tools for DSE.Identify existing tools and resources that would assist to build individual and organisational capacity for innovation.Conduct an audit of existing and possible key performance indicators related to innovation.Contribute to a review of existing innovation policies and practices in the department. Show less

Worked on projects involving the Schools of Accounting, Economics and Finance on Enterprise Risk Management.Project on Corporate Social Responsibility with the School of Information Systems.Research projects with the School of Business and Law

Melbourne, Australia

Researched the use of Radio-frequency identification (RFID) technology for hospitalsReviewed and tracked gaps in the current technology with regards to implementation of RFID tags in a hospital environmentAcquired detailed understanding of hospital processes and equipment tracking functionality

Bangalore

Key Projects:Successfully implemented key initiatives to improve quality of business processes and customer service delivery. Including being awarded the Customer Experience Coach 4 times as part of a quarterly review for driving quality and achieving business targets for customer satisfaction and problem resolutionLed a team to develop a framework for reducing attrition numbers as part of a strategic project resulting in significant savings to the organisation

Mumbai Area, India

Involved in budgeting sales, customer and logistics management for an organisation importing stationary products from ChinaSourced new business to meet revenue targetsManaged customer relationsSupported the logistics and procurement departmentKey Achievements: Developed a sales channel for the Eastern Region of India and increased walk in sales through expansion of sales and marketing activities

Mumbai Area, India

Responsible for current account sales to high net-worth preferred banking clientsManaged sales of corporate salary accountsConducted presentations to corporate clients Involved in customer database management Obtained a detailed understanding of finance and banking, making presentations to corporate customers and business sourcingKey Achievement: Increased sales by 86% from 75 accounts a month to 140 accounts a month

Mumbai Area, India

Promoted utilisation of the online financial platform through corporate presentations to banks, investment firms and institutional investorsManaged the customer database for MumbaiProvided support to the sales team and coordinated training programsGained a detailed understanding of the mutual fund/managed fund industry

Mumbai Area, India

Lead management of potential customersMotivated tele-callers to meet and exceed their monthly targetsTrained and coached tele-callers on hard and soft skillsEnsured high quality customer interactions on the phone Involved in management of both inbound and outbound calls, issue escalations and document appraisal

Master Of Business Administration And Master Of Commerce, Ebusiness Specialisation

Activities and Societies: Student representative of the Academics Programs Committee at Deakin University Treasurer of the Deakin Business.

Education record

Education record