As a Senior Manager Program Management at Atlassian, I lead the strategy and execution of initiatives that enhance the customer experience and scale for our Support and Success teams. I leverage my expertise in big data analytics, software project management, and business intelligence to deliver data-driven insights and solutions that help our teams work, innovate, and deliver more effectively and efficiently.With over 20 years of experience in the IT industry, I have successfully managed delivery teams, project proposals, client relationships, and consulting services for leading companies such as Adobe, Oracle, and Infosys. I have also completed executive education programs in business administration, management, and analytics from prestigious institutions such as Indian Institute of Management Bangalore and Indian School of Business. I am passionate about learning new skills, technologies, and best practices that enable me to deliver value and impact to my organization and customers.