Silvio Mayorga Email & Phone Number

As a Site Testing Specialist (Health Care Worker) at Curative, I follow Health Care Agency protocols in order to help guide patients on self SARS-CoV2 sample testing through oral sample extraction. This is done by providing a methodical and pain-free efficient walk-through on how to obtain a sample using all the items found within the Curative SARS-CoV2 personal test Kit. All the while, maintaining quality assurance standards to ensure data integrity for our patients while adhering to HIPPA Rules and Regulations.

Remote

Assist students with access code registration on various platforms such as Cengage Unlimited, NGL SYNC, SAM, Blackboard, Canvas and Owlv2.Instructor support that includes account verification and validation, password resets, instructor specific URLs to add ISBNs to courses, and course module and exam setup.Open and resolve cases for students and instructors based on Stage 2 and Stage 3 issues with Medium to High priority.Convert Self Registration and Cengage Rosters into PDF’s to ensure document confidentiality.

Miami-Dade County, Florida, United States

Collect, develop and maintain data from various sources.Performed GIS data analysis, definition queries within ArcGIS and MySQL in order to sort attributes obtained from .csv files. Produced accurate visualizations of geospatial data using ESRI ArcGIS PRO. Within these visualizations, I customized the layers of the maps through specific digitization, merges, intersects and unions, in raster and vector map forms.Incorporate maps, charts, data files, spreadsheet data, and text into research reports and present reports as needed in research poster format. Adhering to the methods of a research paper for consideration of publishing.Maintain quality standards based on client and company expectations.Perform administrative clerical duties as required or assigned.Create visualizations on ArcGIS PRO/ONLINE based on .KML data obtained through Waypoints XY points app, handheld GPS and Google Earth.Meticulous geospatial data analysis, data sorting and definition query functions to create attribute specific layers within the map.Software: ArcGIS, Python 3 (PyCharm) and MySQL.

Miami-Dade County, Florida, United States

Crafted ambience through meticulous points of service.

9090 S. Dadeland Blvd. Miami, Fl 33156

Supported AT&T U-Verse clients with troubleshooting.Diagnosed connections through AT&T’s Enterprise dBase and SaaS in order to determine connection latency for clients that had fiber optic Internet, T.V. and VoIP.Consistently monitored AT&T’s Enterprise dBase Management System to find nodes system errors and deployed fiber optic technicians to run diagnostics and/or install conduits in order to assure fiber optic services.Opened tickets based on geolocation deemed as “dead zones” and deployed technicians to respective towers.

Miami Beach, Florida

· Inventory management and scheduling, in addition to inventory verification in order to deliver maximum customer satisfaction· Assisted manger and regional manager with operations.· Analyze and interpret data in order to preserve and increase metrics ($1 million volume store).· Inventory and stock management.· Point of Sale Systems database management.· Client support specialist/Customer service.

Bachelor Of Arts - Ba, Sociology And Anthropology

Associate Of Science - As, Nursing