Simon Grey Email and Phone Number
Simon Grey work email
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Simon Grey personal email
I am a highly motivated business professional with more than 10 years of experience in account management. I have 7 years of technical experience and 2 years’ experience working in a high paced SaaS company as a Customer Success Manager. I have notable experience working with Director to C-Level clients during long sales cycles for net-new and renewal contracts. I am an expert in building and maintaining meaningful relationships with clients. My combination of sales, enterprise account management and technical knowledge will allow me to excel in any role.
Cis | Powered By Hubexo
View- Website:
- cisireland.com
- Employees:
- 135
-
Business Development ManagerCis | Powered By HubexoCraigavon, Gb -
Regional Account DirectorTexthelp Jun 2024 - PresentAntrim, Northern Ireland, United KingdomManaging Key Accounts in the corporate SaaS work space helping everyone understand and be understood. -
Customer Success ManagerKainos Apr 2022 - May 2024Belfast, Northern Ireland, United KingdomAs a Customer Success Manager, I partner with client's post-sales to drive adoption and ensure customer satisfaction, growth and retention on a SaaS solution. I am a bridge between the client and our Professional Services and Operational Support ensuring that their overall user experience is a success. I establish meaningful and trusting relationships with clients , developing success plans with them to ensure they have clear metrics for success. I manage the commercial process for renewals, as well as the sales cycle from Discovery to Signature for upsells and whilst also identifying potential cross-sell opportunities.I am responsible for managing client data as well as sales data in CRM, making timely updates as opportunities develop. I am also responsible for hosting regular Business Reviews with my clients to review success plans and talk about client roadmap. -
Global Operations ManagerLexmark Jun 2021 - Apr 2022Belfast, Northern Ireland, United Kingdom- Managed day to day operations of 3 global clients using Lexmark Cloud print solution (Terex, London Stock Exchange Group & Refinitiv).- Assisted in the deployment of the solution and coordinating with Lexmark partners in more remote locations.- Regular meetings with senior executives reviewing SLAs and the progress of the printer deployments.- Worked closely with Lexmark billing teams to ensure all invoices were successfully reaching the separate entities with accurate purchase order numbers.- Provided solution training to new members of the operations team to prepare them to support other clients. -
Site Operation ManagerLexmark Sep 2019 - Aug 2021Belfast, United Kingdom- Managed day to day operations of a global client (Terex Corporation) using the Lexmark Cloud print solution.- Assisted the deployment of the solution over multiple countries and travelled to multiple sites within Northern Ireland to provide end user training.- Regular meetings with senior executives reviewing SLAs.- Primary escalation point for clients 2nd & 3rd Level issues. -
Senior Technical SpecialistXerox Jul 2016 - Sep 2019Belfast, United KingdomI am the lead technical support for a major Xerox contract in Northern Ireland. I manage and maintain Equitrac software in a multi-server environment with regular use of a variety of Windows Server OS.I also prepare reports for and participate in Xerox’s monthly performance reviews with key customer clients, and interact with these clients on a daily basis building a strong working relationship. Working in a team of four, I often take a leading role as the most senior member on-site. -
Technical SpecialistXerox Feb 2015 - Jul 2016Technical Specialist for a major Xerox contract in Northern Ireland. -
Administrative SupportGrafton Recruitment Aug 2013 - Dec 2014Belfast, United KingdomAdministrative support role within an IT department. I worked as part of a project team to plan and implement a managed print solution, often doing more technical tasks that the job title does not reflect. I also did some work with a team installing new computers on the LAN.
Simon Grey Education Details
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Theological And Ministerial Studies
Frequently Asked Questions about Simon Grey
What company does Simon Grey work for?
Simon Grey works for Cis | Powered By Hubexo
What is Simon Grey's role at the current company?
Simon Grey's current role is Business Development Manager.
What is Simon Grey's email address?
Simon Grey's email address is si****@****rox.com
What schools did Simon Grey attend?
Simon Grey attended University Of Chester.
Who are Simon Grey's colleagues?
Simon Grey's colleagues are Rose Rez, Nina Highton, Yordy Taquia, 배기정, Alexander Eugenio, Romearize Owens, Romel Kajivora.
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Simon Grey
Hanbury Woodend2gmail.com, gmail.com
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