Tyler Sinclair Email & Phone Number

Washington Dc-Baltimore Area

Look before you leap.The folks behind Olympus Intel have worked at various successful startups. We experienced firsthand the critical decision points all companies have to make as they scale, and we know many lack the tools and data to make those decisions quickly and confidently.So we set out to develop tools that empower entrepreneurs to "look before they leap." First up: our market-sizing platform allows entrepreneurs to quickly and accurately understand the size of a potential market and estimate their TAM, SAM, SOM — all in a self-service environment. This is just the beginning.

Washington, Dc

TGS Insights is a new agency with the breadth and depth of experience to support companies through any critical growth stage.We know every business is unique, from the founding story to that particular thing the team does that no one remembers how it started. TGS Insights internalizes your business, challenges, opportunities, and context to build an unparalleled partnership.

Washington, District Of Columbia, United States

Lead a division of 220+ revenue generating employees across 4 teams: Client Services, Data Science, Offer & Engagement and Internal Services; directly manage numerous business and specialized teams. Responsible for MC's revenue performance, management of client journey experience and creation of differentiated service offerings.2020 Successes:- Facilitated shift of 100+ employees to a fully remote working environment while accelerating client growth and increasing team engagement- Shifted organizational mindset to more strategic, consultative selling, leading to increased average contract value and expansion of numerous key accounts- Stewarded cross functional initiative to enhance revenue recognition procedures, resulting in faster, more accurate revenue recognition2021 Successes:- Shifted team focus to revenue outcomes, resulting in industry leading revenue growth rates YoY and more than double total number of projects delivered to clients- Launched MC’s Offer and Engagement team by recruiting top industry leaders across brand tracking, campaign effectiveness, corporate reputation and advanced analytics. In 2022, O&E has provided sales support to 1/4th of all new bookings- Stewarded cross functional initiative and change management to redefine Commercial “Ways of Working” across Client Services, Account Executives and Data Science, resulting in stronger team partnerships and a more cohesive selling and servicing model

Washington, District Of Columbia, United States

Oversaw research ecosystem at Morning Consult. Scaled team headcount to 60+ while overachieving on key business metrics including bookings growth, net and gross retention and average contract value. Emphasized establishing trust and moving client relationships to partnerships and continued delivery of exceptional client experience and value.2018 Successes- Built 5 regional client services and data science teams in D.C., CHI, NYC and SF- Built scalable, role centric onboarding programs to facilitate ramp for 5 seniority levels of market researchers; developed and launched MC's survey research foundations course for junior talent - Designed and implemented first version of variable compensation program for Client Services talent, incentivizing support for bookings growth and client retention- Launched Morning Consult’s Internal Services team, dedicated to conducting high quality research for Morning Consult’s media partnerships (including Politico, NYT, The Hollywood Reporter and Bloomberg)2019 Successes- Adapted servicing strategy to facilitate securing global brand tracking work and focus on wins for multi-year contracts, resulting in a YoY increase of 344% in MY bookings and 56% increase in average contract value- Led commercial servicing strategy for the global expansion of Morning Consult Brand Intelligence into 11 international markets; key methodological contributor to ensuring collection of representative, high quality survey data- Enhanced client service’s VC program after a successful 2018 pilot; doubled down on behaviors to maximize growth- Led creation of MC's International Omnibus offer, resulting in an immediate increase in revenue and acceleration in client contract utilization- Analyzed staff bandwidth; identified needed change in selling rules, resulting in a 30% increase in total recurring bookings, supported higher average contract values and increased team engagement

Washington D.C. Metro Area

Promoted to lead the Client Services and Data Science teams at Morning Consult, responsible for the client journey experience from first sales introduction to ensuring renewal and execution of timely, quality market research on behalf of numerous Fortune 500 and major trade association clients. Led teams and growth through prioritizing team engagement, ensuring world class client experience and championing business priorities.-Transitioned and integrated client services teams to a regionally based model, identifying business leaders with high potential and aligning them to right fit opportunities; oversaw transition of nearly all Morning Consult accounts to new owners while increasing gross retention YoY, increased efficiency, improved staff retention and reduction in travel costs-Developed and refined Morning Consult’s client journey experience to set key benchmarks and measures of success throughout a client’s engagement, which increased both retention and growth within accounts-Transitioned to and trained all team members on Salesforce for relationship management-Revamped Client Services and Data Science hiring processes, scorecards, written assessments and interview guides to attract and retain high caliber, right fit talent and enable future scaling of recruiting and hiring

Washington D.C. Metro Area

Hired and managed a team of 5 market researchers and data scientists, responsible for the entire client journey experience from first sales introduction to ensuring renewal, resulting in an acceleration of firm growth. Key contributor in the commercial launch and sales of Morning Consult's flagship SaaS product, Morning Consult Brand Intelligence. -Created and implemented onboarding programs for various roles within the Commercial Division of Morning Consult, enabling faster ramp for all talent profiles-Designed client servicing team architecture and structure to maximize client experience and growth opportunities for both accounts and Morning Consult team members-Developed collateral, methodological documentation, proposal and pricing templates-Built trust, credibility and partnership with numerous Fortune 250 and major trade association clients through execution of quality and timely research, consulting, and strategic advising

Washington, District Of Columbia, United States

Managed commercial relationship for subscription clients and responsible for execution of market research on behalf of clients. Key contributor to sales process by building credibility and trust with prospects, leading to 90% YoY growth in 2016. Oversaw scaling of research from monthly surveys to daily surveys and key methodological inputs into designing Morning Consult's flagship SaaS product, Morning Consult Brand Intelligence. -Created documentation of all processes and technology, serving as the foundations for future Client Services onboarding and training programs-Developed templated approaches to client research, enabling speed and scale of delivery while providing flexibility in meeting client needs-Primary contributor to methodological decisions and documentation on core business decisions such as sample acquisition and quality, weighting, analytical techniques and automation of research processes

Washington D.C. Metro Area

Oxford, Ohio

Graduate Assistant in the Department of Political Science

Washington D.C. Metro Area

Washington D.C. Metro Area

Master Of Arts (M.A.), Political Science And Government

Activities and Societies: Zeta Beta Tau Fraternity, Associated Student Government

B.A., Political Science, Black World Studies

Activities and Societies: Associated Student Government, Student Senate, College Republicans, Community Council, Zeta Beta Tau Fraternity