Rick Singh Email & Phone Number

Coquitlam, British Columbia

• Perform business to business collections by collecting on receivable balances per payment terms.• Develop and manage close professional relationships with internal and external customers.• Work closely with Sales team to resolve customer disputes and escalate, any unresolved issue in a timely manner, to the Credit Manager.• Alert Credit Manager of customers unwilling or unable to pay outstanding amounts.• Contact customers when an order is held for issues related to account aging or over limit.• Complete account reconciliation when required.• Work on projects assigned by the Credit Manager according to level of priority indicated.• Collaborated with sales and customer success teams to jointly support customer in any issue that could put timely payment from customer at risk.

Vancouver, Canada Area

• Collected payments and maintained agreed targets (DSO, Bad Debt, and Aging). • Generated accurate reporting in a timely manner using Great Plains and ensured accuracy of customer accounts.• Developed strategies and recommendations on actions for escalated cases related to service disputes, auto renewal disputes, companies with cash flow issues, bankruptcy, and non-responsive customers.• Reviewed amounts recommended to be written off as uncollectible and interacted with senior management to obtain approval of such write-offs.• Collaborated with sales and customer success teams to jointly support customer in any issue that could put timely payment from customer at risk.• Efficiently communicated with billing department to quickly resolve any invoicing issue that impacted the customer’s ability to make timely payment. • Built and maintained relationships with 3rd party collection agencies.• Acted as Health & Safety Officer as well as Fire Warden after completing required training and demonstrating responsibility toward staff and calm under pressure in managing office evacuations.

Vancouver, Canada Area

• Nurtured healthy customer relationships to ensure timely payments and collected overdue payments via email and phone interactions.• Resolved accounts receivable issues following established corporate procedures by responding to clients' queries in a timely manner and managing concerns to reduce problems and complaints.• Verified and extended credit to customer accounts based on their payment histories; maintained and established credit lines for new and existing accounts; performed financial statement analysis for all accounts over $100k.• Collaborated proactively with other departments in identifying and resolving accounts receivable related issues.

• Performed full range of credit analysis of business entities and individuals including financial statements, tax returns and credit risk assessments resulting in customer credit limit setup and adjustment. • Reviewed delinquent accounts to prevent future risk and collected past due payments by placing credit holds.• Decreased accounts receivable losses by initiating collection calls on past due accounts. • Maintained credit limits extended to customers to ensure proper usage of credit.

• Performed day to day collections activities by phone, email and other means, to ensure speedy collection of all accounts when due.• Completed credit checks and application of new accounts for customers in Canada, the United Kingdom, Europe and United States through Dunn and Bradstreet.• Collected and negotiated payment on current and delinquent accounts and entered cash receipt payments into account software – JD Edwards.

• Reduced bad debt accounts by doing systematically contacting clients by email and telephone.• Ensured overdue payments were received by negotiated payment arrangements and contacting accounts in arrears and creating suitable payment plans.• Performed credit checks and application of new account for customers in Canada and United States using Equifax.• Completed daily account receivable reconciliation as well as account administration, office administration, maintained vendor records, provided sales support, created financial reports, data entry, collection calls, bookkeeping.

North Vacnouver, Bc

• Contacted customers on a daily basis to ensure prompt and timely payment.• Performed credit checks and application of new account for customers in Canada and United States.• Prepared daily banking deposits, journal entries and daily accounts receivable reconciliation.• Responsible for invoice preparation/processing of payments to invoicing. Morning update/upload of transmissions for sales reps invoices.

Vancouver, Canada Area

• Invoiced direct to Accounts Receivable for external and internal clients• Performed invoice preparation/processing of payments to invoicing.• Ensured monthly reconciliation and analysis of A/R sub ledger to the General Ledger.• Prepared daily banking deposits, journal entries and daily account receivable reconciliation.

Vancouver, Canada Area

• Reported directly to the Assistant and General Manager for Monthly Rentals.• Responsible for the training and disciplining of new and current employees.• Interpreted and monitored all computer assisted reports pertaining to Monthly Parking Rentals.• Ensured that corporate goals were maintained during day to day activities. Assisted with any customer complaints and inquiries.

Vancouver, Canada Area

• Performed a composite of duties related to the processing of various types of accounts at different stages in the Credit and Collection process.• Contacted customers via telephone/letters to ensure prompt payment. Negotiated payment arrangements on past due and delinquent customers.• Answered queries from various departments and outside agencies regarding accounts.

Accounting And Financial Management

Diploma, Accounting And Business/Management

Certification Of Business Accounting, Accounting And Finance

Diploma, Finance And Financial Management Services

Serving It Right Certificate, Alcohol Management, Certification

Serving It Right is British Columbia's mandatory self-study course that educates licensees, managers and servers about their legal.

Occupational Health & Safety Certification - Basic Principles Of Workplace Health And Safety

Learn the legal responsibilities, duties and functions of the Joint OH&S Committee and Worker Representatives Learn about health.