Early adopter and advocate for Customer Success organizations with a focus on Onboarding in SaaS applications, corporate governance and cyber security. Creative problem solver bringing together teams to organize, diagnose and use data to drive outcomes. I have had the privilege to build my career in Customer Success in a competitive, fast paced and innovative culture with Nasdaq. Spending a decade focusing on onboarding corporate governance professionals with an industry leading SaaS platform, I gained invaluable knowledge building and leading global onboarding teams focused on creating the best customer experience possible, leading to increased retention and satisfaction.Making the shift to Cyber Security and MDR, I now get to apply the principles I spent years learning and developing to drive customer enablement and satisfaction at Critical Start.