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Sarah Brooks Email & Phone Number

Senior Director Services at Critical Start
Location: United States 10 work roles 1 school
1 work email found @criticalstart.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@criticalstart.com
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Current company
Critical Start
Role
Senior Director Services
Location
United States
Company size
303 employees

Who is Sarah Brooks? Overview

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Quick answer

Sarah Brooks is listed as Senior Director Services at Critical Start, a with 303 employees, based in United States. AeroLeads shows a work email signal at criticalstart.com and a matched LinkedIn profile for Sarah Brooks.

Sarah Brooks previously worked as Director of Onboarding and Enablement at Critical Start and Senior Manager, Onboarding at Critical Start. Sarah Brooks holds B.S. Organizational Communication, Business Administration, Leadership Studies from Abilene Christian University.

Company email context

Email format at Critical Start

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{first}.{last}@criticalstart.com
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Profile bio

About Sarah Brooks

Early adopter and advocate for Customer Success organizations with a focus on Onboarding in SaaS applications, corporate governance and cyber security. Creative problem solver bringing together teams to organize, diagnose and use data to drive outcomes. I have had the privilege to build my career in Customer Success in a competitive, fast paced and innovative culture with Nasdaq. Spending a decade focusing on onboarding corporate governance professionals with an industry leading SaaS platform, I gained invaluable knowledge building and leading global onboarding teams focused on creating the best customer experience possible, leading to increased retention and satisfaction.Making the shift to Cyber Security and MDR, I now get to apply the principles I spent years learning and developing to drive customer enablement and satisfaction at Critical Start.

Listed skills include Microsoft Office, Powerpoint, Microsoft Excel, Microsoft Word, and 16 others.

Current workplace

Sarah Brooks's current company

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Critical Start
Critical Start
Senior Director Services
United States
Website
criticalstart.com
Employees
303
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Company profile
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10 roles

Sarah Brooks work experience

A career timeline built from the work history available for this profile.

Director Of Onboarding And Enablement

Current
Critical Start

Plano, Texas, Us

Apr 2023 - Present

Senior Manager, Onboarding

Critical Start

Plano, Texas, Us

CRITICALSTART is leading the way in Managed Detection and Response (MDR) services. Our Trusted Behavior Registry reviews every alert to determine if it was generated by known-good behavior versus unknown behaviors that need to be investigated by our analysts. This allows us to resolve every alert and stop accepting risk - leveraging our transparent platform and native iOS and Android mobile apps. Visit criticalstart.com for more information.

Dec 2021 - Apr 2023

Client Services Manager

Nasdaq

New York, Ny, Us

Managed multiple projects for Client Services with Nasdaq Boardvantage, including developing In-App engagements for SaaS platform with small skilled team. Directed writing of content, development of training strategies and overall deployment to customer base.

Dec 2020 - Dec 2021

Onboarding Team Lead

Nasdaq

New York, Ny, Us

Managed the Onboarding team for Nasdaq Boardvantage. Led a highly skilled team that developed world class customer onboarding for Nasdaq Governance Solutions and Nasdaq Boardvantage. Developed best practices for Onboarding teams globally, kept world class CSAT scores for onboarding managers conducting training and helped achieve overall growth in revenue and retention for the larger business.

Oct 2019 - Dec 2020

Customer Success Manager

Nasdaq

New York, Ny, Us

Onboarded and trained C-Suite for mainly Fortune 500 companies for Nasdaq Boardvantage and Governance Solutions. Maintained world class CSAT averages, and helped develop new hire training, and onboarding best practices for national and global teams.

Mar 2018 - Oct 2019

Onboarding Specialist, Global Corporate Solutions

Nasdaq

New York, Ny, Us

Boardvantage was Acquired by Nasdaq in May of 2016

Aug 2012 - Mar 2018

Onboarding Specialist - Aquired By Nasdaq

Boardvantage - Now A Part Of Nasdaq

Implemented the initial set-up, layout, and design of client portal. Provided world class training to technical personnel, senior and C-level executives, administrative staff and legal departments, maintaining 4.8 CSAT. Created a positive Onboarding experience with clients, and provided effective and strong customer service.

Aug 2012 - May 2016

Congressional Intern

Congressman Ted Poe District Office

As a 6th generation Texan, Congressman Poe was elected to the U.S. House of Representatives in 2004 to represent the Second Congressional District of Texas. Gained hands-on knowledge about the processes of the US government, wrote “Poe Notes” that were published in congressional record and the Houston Chronicle. Also spoke and consulted with constituents personally.

May 2011 - Aug 2011

Legal Assistant And Intern

Hercules Offshore

Houston, Tx, Us

Hercules Offshore owns and operates the largest shallow-water jackup rig drilling fleet in the U.S. Gulf of Mexico and the fourth largest worldwide. In addition, they also operate the world’s largest inland barge drilling fleet. Gained organizational and legal knowledge while assisting the General Counsel and CEO

May 2010 - Aug 2011
Team & coworkers

Colleagues at Critical Start

Other employees you can reach at criticalstart.com. View company contacts for 303 employees →

KK Kunal Kot Kunal Kot Colleague at Critical StartTowson, Maryland, United States View → HT Hunter Tesar Hunter Tesar Colleague at Critical StartVan Alstyne, Texas, United States View → MF Marc Fanning, Mba Marc Fanning, Mba Colleague at Critical StartDallas-Fort Worth Metroplex, United States View → ML Michael Lewis Michael Lewis Colleague at Critical StartMckinney, Texas, United States View → AS Allison Stevens Allison Stevens Colleague at Critical StartGreater Boston, United States View → TZ Terry Zhou Terry Zhou Colleague at Critical StartGreater Phoenix Area, United States View → GF Greg Fogarty Greg Fogarty Colleague at Critical StartGreater Minneapolis-St. Paul Area, United States View → AA Aaron Armstrong Aaron Armstrong Colleague at Critical StartDallas-Fort Worth Metroplex, United States View → SR Suhail Rahmetulla Suhail Rahmetulla Colleague at Critical StartDallas-Fort Worth Metroplex, United States View → TB Taylor Boydston Taylor Boydston Colleague at Critical StartColorado Springs, Colorado, United States View →
1 education record

Sarah Brooks education

  • Abilene Christian University
    Abilene Christian University
    Leadership Studies
FAQ

Frequently asked questions about Sarah Brooks

Quick answers generated from the profile data available on this page.

What company does Sarah Brooks work for?

Sarah Brooks works for Critical Start.

What is Sarah Brooks's role at Critical Start?

Sarah Brooks is listed as Senior Director Services at Critical Start.

What is Sarah Brooks's email address?

AeroLeads has found 1 work email signal at @criticalstart.com for Sarah Brooks at Critical Start.

Where is Sarah Brooks based?

Sarah Brooks is based in United States while working with Critical Start.

What companies has Sarah Brooks worked for?

Sarah Brooks has worked for Critical Start, Nasdaq, Boardvantage - Now A Part Of Nasdaq, Congressman Ted Poe District Office, and Hercules Offshore.

Who are Sarah Brooks's colleagues at Critical Start?

Sarah Brooks's colleagues at Critical Start include Kunal Kot, Hunter Tesar, Marc Fanning, Mba, Michael Lewis, and Allison Stevens.

How can I contact Sarah Brooks?

You can use AeroLeads to view verified contact signals for Sarah Brooks at Critical Start, including work email, phone, and LinkedIn data when available.

What schools did Sarah Brooks attend?

Sarah Brooks holds B.S. Organizational Communication, Business Administration, Leadership Studies from Abilene Christian University.

What skills is Sarah Brooks known for?

Sarah Brooks is listed with skills including Microsoft Office, Powerpoint, Microsoft Excel, Microsoft Word, Research, Customer Service, Outlook, and Training.

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