My extensive experience in management and my commitment to achieving the highest quality aligns extremely well with all aspects of transportation. I offer the unique combination of hands-on administration that maximizes organizational effectiveness, operations-oriented leadership that ensures efficiency and people-oriented guidance that yields productivity. I’ve done all that and much more in senior-level positions in the business-center sector for more than 10 years, where I consistently scrutinized processes with an eye toward greater efficiency. My accomplishments include assessing current and future staffing needs, overseeing allocation of resources, and managing budgetary processes. I can build and lead successful, goal-oriented teams of professional staff while overseeing budgets and resources for bottom-line results. Upon identifying key issues, I solve problems while embracing change and its positive effect on successful organizations. Fostering commitment, team spirit, pride, trust, and group identity are particular strengths. I would like to be considered for a position in which someone of my background could make a contribution. Should you require any additional information, I can be reached using the contact information listed above.Specialties: Implemented tracking and continuous improvement methodology that resulted in greater consistency improved timeliness of client deliverables and higher client satisfaction.Effectively built client relations working together with a cross functional team through quality communication and by exceeding client expectationsOptimized client solutions by using a collaborative method of development, client services, and operations have raised the bar setting higher standards thus gaining new customers