Stephanie Graham Email & Phone Number

Chicago, IL

• Coach and manage a team of market research analysts assigned to software markets in sales, marketing, digital advertising, and customer service categories
• Develop and strengthen client relationships to improve product representation on G2 and identify new business opportunities
• Analyze and present data to clients and other stakeholders from all levels of management
• Ideate, research, and write thought leadership and web copy for G2’s WWW and associated microsites
• Train and mentor new employees on company software, procedures, and strategies
• Collaborate with teams across the organization to facilitate transparency, meet company goals, and improve processes

Greater Chicago Area

• Spearhead strategy and logistics for company’s exhibit booth at more than 30 trade shows annually
• Represent company and meet customers face-to-face at the largest industry trade show of the year
• Coordinate travel, create itineraries, and serve as main point of contact for authors
• Maintain communication with high-impact customers via email and social media
• Conceptualize and write copy for monthly newsletter delivered to 1,500 retail customers
• Write and edit product copy for biannual catalog

Greater Chicago Area

Greater Chicago Area

• Coordinated logistics for company's exhibit booth at 30+ trade shows per year, including author travel and itineraries, purchase of booth space and furniture rentals, and creation of marketing materials
• Implemented pre- and post-show marketing campaigns
• Brainstormed creative marketing campaigns for adult fiction and nonfiction titles
• Executed more than 60 advance copy mailings to independent booksellers each year
• Edited catalog copy for adult fiction and nonfiction titles
• Coordinated printing and mailing of catalogs

Greater Milwaukee Area

• Independently produced, filmed, and edited two informational and promotional videos about study abroad programs
• Assisted with daily marketing and communication efforts
• Wrote and edited articles for bi-monthly e-newsletters and brochures for study abroad programs
• Wrote student profiles, updated social media accounts, promoted events

Greater Milwaukee Area

• Facilitated switch from paper to electronic filing system
• Scanned, filed, and entered graduate applications and supporting documents
• Greeted students, answered phones and routed phone calls when necessary
• Assisted with annual open house, greeting and giving tours to prospective students

Greater Milwaukee Area

• Worked independently and in teams to report news about campus and Milwaukee.
• Produced and edited video, audio, photography, and written features.
• Enhanced other reporters’ articles with the addition of multimedia on student media websites.

Greater Chicago Area

• Greeted and checked in club guests and members
• Answered phones and routed phone calls
• Electronically booked appointments
• Entered data for temporary members and guests
• Operated cash register
• Assisted and responded to members’ concerns, requests, and inquiries in person and over the phone

Greater Chicago Area

• Organized and filed important membership paperwork
• Created welcome packets for new members
• Made photocopies of membership forms

Bachelor Of Arts, Journalism & Spanish, 3.9 Gpa

Activities and Societies: Sigma Delta Pi (Spanish Honor Society), Kappa Tau Alpha (National Honor Society in Journalism and Mass.

Spanish Language And Literature

Study Abroad - Marquette en Madrid, Spring 2013

Education record