Stephanie Graham Email & Phone Number

Chicago, Il

• Coach and manage a team of market research analysts assigned to software markets in sales, marketing, digital advertising, and customer service categories• Develop and strengthen client relationships to improve product representation on G2 and identify new business opportunities• Analyze and present data to clients and other stakeholders from all levels of management• Ideate, research, and write thought leadership and web copy for G2’s WWW and associated microsites• Train and mentor new employees on company software, procedures, and strategies• Collaborate with teams across the organization to facilitate transparency, meet company goals, and improve processes• Curate and maintain more than 80 marketing categories in G2’s software taxonomy

Greater Chicago Area

• Spearhead strategy and logistics for company’s exhibit booth at more than 30 trade shows annually• Represent company and meet customers face-to-face at the largest industry trade show of the year• Coordinate travel, create itineraries, and serve as main point of contact for authors• Maintain communication with high-impact customers via email and social media• Conceptualize and write copy for monthly newsletter delivered to 1,500 retail customers• Write and edit product copy for biannual catalog• Contributed to 34% sales growth in B2B channel• Assisted with transfer of company website to new platform and continue to update relevant pages• Promoted in 2017 and 2018

Greater Chicago Area

Greater Chicago Area

• Coordinated logistics for company's exhibit booth at 30+ trade shows per year, including author travel and itineraries, purchase of booth space and furniture rentals, and creation of marketing materials• Implemented pre- and post-show marketing campaigns• Brainstormed creative marketing campaigns for adult fiction and nonfiction titles• Executed more than 60 advance copy mailings to independent booksellers each year• Edited catalog copy for adult fiction and nonfiction titles• Coordinated printing and mailing of catalogs• Created monthly B2B newsletter with MailChimp

Greater Milwaukee Area

• Independently produced, filmed, and edited two informational and promotional videos about study abroad programs• Assisted with daily marketing and communication efforts• Wrote and edited articles for bi-monthly e-newsletters and brochures for study abroad programs• Wrote student profiles, updated social media accounts, promoted events

Greater Milwaukee Area

• Facilitated switch from paper to electronic filing system• Scanned, filed, and entered graduate applications and supporting documents• Greeted students, answered phones and routed phone calls when necessary• Assisted with annual open house, greeting and giving tours to prospective students

Greater Milwaukee Area

• Worked independently and in teams to report news about campus and Milwaukee.• Produced and edited video, audio, photography, and written features.• Enhanced other reporters’ articles with the addition of multimedia on student media websites.

Greater Chicago Area

• Greeted and checked in club guests and members• Answered phones and routed phone calls• Electronically booked appointments• Entered data for temporary members and guests• Operated cash register• Assisted and responded to members’ concerns, requests, and inquiries in person and over the phone

Greater Chicago Area

• Organized and filed important membership paperwork• Created welcome packets for new members• Made photocopies of membership forms

Bachelor Of Arts, Journalism & Spanish, 3.9 Gpa

Activities and Societies: Sigma Delta Pi (Spanish Honor Society), Kappa Tau Alpha (National Honor Society in Journalism and Mass.

Spanish Language And Literature

Study Abroad - Marquette en Madrid, Spring 2013

Education record