Stephanie Macpherson Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

• Provide consumers with premium, Run-Happy service, and in-depth product information.• Guide consumers in the selection and purchase of Brooks gear.• Demonstrates a keen ability to understand and empathize with runners and those aspiring to be active.• Provide expert fitting and gait analysis service, matching consumers with the right product for them.• Participate in any and all store sales floor/stock area merchandising and clean-up as necessary.• Perform other duties as… Show more • Provide consumers with premium, Run-Happy service, and in-depth product information.• Guide consumers in the selection and purchase of Brooks gear.• Demonstrates a keen ability to understand and empathize with runners and those aspiring to be active.• Provide expert fitting and gait analysis service, matching consumers with the right product for them.• Participate in any and all store sales floor/stock area merchandising and clean-up as necessary.• Perform other duties as assigned by Store Operations Manager. Show less

San Diego, California, United States

• Lead & supervise Guest Experience Ambassadors assigned to locations including, but not limited to, Guest Service center/kiosk locations, directional/pacer positions outside of the gates, Barkyard, Wardrobe, EMC, and special event staffing during Padres home games and non-baseball events • Conduct pre event briefings to provide team members updates including, but not limited to, event details, best practices and continuing expectations • Advocate and ensure all team members are using… Show more • Lead & supervise Guest Experience Ambassadors assigned to locations including, but not limited to, Guest Service center/kiosk locations, directional/pacer positions outside of the gates, Barkyard, Wardrobe, EMC, and special event staffing during Padres home games and non-baseball events • Conduct pre event briefings to provide team members updates including, but not limited to, event details, best practices and continuing expectations • Advocate and ensure all team members are using the appropriate event communication channels to access current information, assist guests, report incidents and recognize staff • Monitor team members’ performance, provide coaching, redirection, and conduct performance evaluations • Report security, safety and housekeeping issues to event management staff via appropriate communication channels • Provide guests with directions to different areas of the ballpark including, but not limited to, seating sections, group hospitality spaces, restrooms, concession stands, retail spaces and other Petco Park services and amenities • Continuously improve understanding to gain expert knowledge of the ballpark, baseball and the Padres Show less

Greater San Diego Area

• Assists guests in premium sections of the ballpark with ticketing, seating, and general questions.• Creates and maintains log in Microsoft Teams and Excel for all premium suites guest service phone calls regarding cleanup, catering, IT, engineering, and other general phone calls.• Provide radio and phone support through proper channels in accordance with log and with proper phone and radio etiquette.• Assists guests for nonbaseball events according to event guidelines and… Show more • Assists guests in premium sections of the ballpark with ticketing, seating, and general questions.• Creates and maintains log in Microsoft Teams and Excel for all premium suites guest service phone calls regarding cleanup, catering, IT, engineering, and other general phone calls.• Provide radio and phone support through proper channels in accordance with log and with proper phone and radio etiquette.• Assists guests for nonbaseball events according to event guidelines and regulations for premium sections. Show less

Greater San Diego Area

Work of-site events in an effort to promote the Gulls and increase ticket sales. Responsible for set-up and teardown at all events.• Work all Gulls home games and assist with promotional giveaways as needed.• Assist, as necessary, with other departmental promotional/community events (i.e. Community Relations, Sales, Corporate Partnerships, etc.).• Host Gulls Watch Parties at local restaurants and bars – hand out premium items, facilitate on-sitepromotions, communicate… Show more Work of-site events in an effort to promote the Gulls and increase ticket sales. Responsible for set-up and teardown at all events.• Work all Gulls home games and assist with promotional giveaways as needed.• Assist, as necessary, with other departmental promotional/community events (i.e. Community Relations, Sales, Corporate Partnerships, etc.).• Host Gulls Watch Parties at local restaurants and bars – hand out premium items, facilitate on-sitepromotions, communicate general Gulls information and interact with fans.• Distribute pocket schedules around San Diego County and replenish locations as needed.• Pass out and discuss promotional and sales collateral at Gulls home games and of-site events.• Drive Gulls “Promotional Vehicles” to and from events. Make sure vehicles are fully stocked withnecessary items for event and unloaded at the conclusion of event, ensuring that the vehicles are kept clean at all times.• Assist with organization and maintenance of the Marketing Storage Pods.• Responsible for data cultivation through “register to win” entries and responsible for completing post event wrap up forms after every event.• Sell Gulliver’s Kids Club membership kits at all home games and community events as needed• Assist with other tasks on an as-needed basis. Show less

Imperial Beach, California

Service Desk Associate Creates and maintains special orders for delivery, in store pick up, as well as special appliance deliveries with merchandise within the store. Follows up with orders to make sure they are pulled and ready for customer pick up in timely manner and for delivery as well. Assists customers over the phone with customer service as well as direct calls to respective departments for further assistance. Rents out tools along with Penske brand trucks for… Show more Service Desk Associate Creates and maintains special orders for delivery, in store pick up, as well as special appliance deliveries with merchandise within the store. Follows up with orders to make sure they are pulled and ready for customer pick up in timely manner and for delivery as well. Assists customers over the phone with customer service as well as direct calls to respective departments for further assistance. Rents out tools along with Penske brand trucks for customers. Spots and covers associates with heavy machinery following all proper safety SOP and with correct PPE. Maintains orders within desk area for proper and accurate inventory for customer orders. Pulls and locates orders for customers when necessary. Assists customers with product knowledge and location in all departments, but with specific training in paint, flooring, appliances, electrical as well as hardware. Show less

Killeen, Texas

Served customers food, beverages, and alcoholic beverages with minimal to no errors on orders. Maintained a clean and safe environment for customers within tables and booths.

Mckinney, Texas

Customer Service Associate-Weekend TeamAbility to cover all departments including paint, hardware, lumber, electrical and seasonal.Use cash management skills to support customer sales.Help other associates in their respective departments.Knowledge of electronic POS cash register. Continuously prepared for customer services support and sales with current company promotional programs. Experience in displaying merchandise and specialty products.

Fort Drum, Ny

Operated radio equipment facilitating communications with personal equipment, vehicles and helicopters. Communicated with Receiving Operators to support exchange of transmission instructions. Maintained station logs of messages transmitted and received for flight or vehicle activities. Conducted periodic equipment inspections and routine tests to validate operations standards. Maintained over 70 soldiers worth of operations paperwork within Ops platoon of signal company… Show more Operated radio equipment facilitating communications with personal equipment, vehicles and helicopters. Communicated with Receiving Operators to support exchange of transmission instructions. Maintained station logs of messages transmitted and received for flight or vehicle activities. Conducted periodic equipment inspections and routine tests to validate operations standards. Maintained over 70 soldiers worth of operations paperwork within Ops platoon of signal company. Maintained radio equipment with frequent servicing prior to signal companies deployment in 2013 and helped take inventory of all radio equipment to be packed for shipment overseas. Worked closely with signal company Executive Officer on equipment maintenance, inspections, accountability. Maintained three weapons qualifications, excellent physical fitness standards, and conducted driving missions overseas with over 800 hours without an accident. Supported communication efforts while deployed in Afghanistan. Provided personal security to high ranking officers while deployed in Afghanistan.Coordinated and provided leadership for six lower ranking personnel.Adhered to working within the Department of Defense and security environment. Successfully maintained a security clearance until 2023. Show less

Las Vegas, Nevada Area

Worked in a team environment to sell casual clothing and beachwear. Customers consisted of young professionals and tourists seeking casual clothing products.Supported sales during peak seasons providing product knowledge to potential buyers. Responsible for number of sales during holiday and weekend shifts. Applied Customer service skills to increase store revenue by selling clothing type of products. Used cash management skills to support customer sales.Successfully… Show more Worked in a team environment to sell casual clothing and beachwear. Customers consisted of young professionals and tourists seeking casual clothing products.Supported sales during peak seasons providing product knowledge to potential buyers. Responsible for number of sales during holiday and weekend shifts. Applied Customer service skills to increase store revenue by selling clothing type of products. Used cash management skills to support customer sales.Successfully reconciled end of shift money count that resulted in no errors. Knowledge of electronic POS cash register. Show less

Las Vegas, Nevada Area

Used cash management skills to support customer sales.Successfully reconciled end of shift money count that resulted in no errors. Knowledge of electronic POS cash register. Was continuously prepared for customer services support and sales with current company promotional programs. Experience in displaying merchandise and specialty products.

Las Vegas, Nevada Area

Intern- Website Designer:Used both MAC and Microsoft applicationsSuccessfully created functional web pages for the City Parks website for the general publics usage.Through my extensive knowledge of computer programs created a functional form on a webpage for emergency services for the City of Las Vegas. Provided support to the Web Department to develop a new data base that included identifying hundreds of locations of Las Vegas ( COMMERCIAL/ RESIDENTIAL) areas that needed to be… Show more Intern- Website Designer:Used both MAC and Microsoft applicationsSuccessfully created functional web pages for the City Parks website for the general publics usage.Through my extensive knowledge of computer programs created a functional form on a webpage for emergency services for the City of Las Vegas. Provided support to the Web Department to develop a new data base that included identifying hundreds of locations of Las Vegas ( COMMERCIAL/ RESIDENTIAL) areas that needed to be Geo coded for surveyor usage. Show less

Bachelor Of Science - Bs, Advertising

Activities and Societies: Ad Society Tau Sigma Member National Society of Leadership and Success Member Major Courses: Principles.

Business Administration And Management, General

Courses Include: Intro to Business, Business Communications, Business Law, Intro to Psychology, Biological Psychology, Sociology, Modern.

Advertising

Courses include: Creative Strategies, Ideation Techniques, Visual Design, Basic Video Courses, Introduction to Advertising, Short Form.

Business, Management, Marketing, And Related Support Services

Took Principles of Microeconomics and Composition 1

Business, Management, Marketing, And Related Support Services

Art

High School Diploma, Graphic Design