-Manage and consult a dedicated portfolio of 30 Chevrolet car dealerships in the Detroit, Michigan zone to optimize their digital presence by analyzing key buying metrics and devising strategy to increase leads-Facilitate communication between the OEM and dealerships through monthly Go-To-Market meetings to execute brand marketing objectives-Advise on website, Google Business Profile, Marchex, social media, and digital advertising best practices-Assist dealers with maintaining… Show more -Manage and consult a dedicated portfolio of 30 Chevrolet car dealerships in the Detroit, Michigan zone to optimize their digital presence by analyzing key buying metrics and devising strategy to increase leads-Facilitate communication between the OEM and dealerships through monthly Go-To-Market meetings to execute brand marketing objectives-Advise on website, Google Business Profile, Marchex, social media, and digital advertising best practices-Assist dealers with maintaining program requirements, product enrollment and training, vendor integrations, and advertising compliance guidelines -Provide dealer support and work alongside website performance managers to assist with website pricing and inventory issues Show less

-Support a portfolio of 40 Kia and Stellantis dealerships with custom digital asset creation, website maintenance, and metrics-Utilize Adobe Illustrator to design custom banners featuring dealers’ incentives on the website and create assets for landing pages-Strategize and implement plans to improve website performance based on key performance indicators -Conduct quality analysis of the website and making updates in the backend including removing expiring content and updating broken… Show more -Support a portfolio of 40 Kia and Stellantis dealerships with custom digital asset creation, website maintenance, and metrics-Utilize Adobe Illustrator to design custom banners featuring dealers’ incentives on the website and create assets for landing pages-Strategize and implement plans to improve website performance based on key performance indicators -Conduct quality analysis of the website and making updates in the backend including removing expiring content and updating broken links Show less

-Utilize Adobe Experience Manager to author and publish campaign display and landing pages globally for Basketball and Skateboarding categories of Nike.com-Work cross-functionally with translations and marketing teams to optimize landing page SEO contentAid in expanding Nike.com to 20 new languages worldwide

-Author and manage website product content on SharperImage.com-Manage the execution of 15 new product launches to the website -Responsible for updating display content, website messaging, and pricing on the website

Coordinated e-commerce activities for the Boynecountrysports.com online store. Filled customer orders and facilitated returns, uploading product web pages for the online store, maintaining the online inventory, serving as the System Administrator Fulfillment Partner for the Shopatron.com store, and managing social media for Boyne Country Sports. Utilized the ASP business platform to fulfill customer orders and build product pages. Served as customer service representative resolving customer… Show more Coordinated e-commerce activities for the Boynecountrysports.com online store. Filled customer orders and facilitated returns, uploading product web pages for the online store, maintaining the online inventory, serving as the System Administrator Fulfillment Partner for the Shopatron.com store, and managing social media for Boyne Country Sports. Utilized the ASP business platform to fulfill customer orders and build product pages. Served as customer service representative resolving customer needs via email, telephone, and LiveChat feature on Boynecountrysports.com. Requested and fulfilled orders from vendors on Shopatron.com. Managed the Instagram and Pinterest accounts by posting images, managing pins, comments, and followers. Show less

Held responsibilities of consulting customers in purchasing decisions with personal recommendations along with selling eyewear and apparel. Worked as a team member to provide the highest level of service to customers.

Worked in storefront along with facilitating the online store’s packaging and shipping activities. Assisted customers in purchasing snowboard and ski equipment and apparel, kayaks, and outdoor camping equipment.

Consulted customers in purchasing decisions of various snowboard and skateboard equipment and apparel. Verified all merchandising standards were maintained on a daily basis. Placed special merchandise orders for customers

Focused on aiding and giving recommendations to customers in purchasing of high-end snowboard, wakeboard, and skateboard equipment and apparel. Worked as a board service technician tuning and servicing snowboards. Gained experience in purchasing for the women’s clothing line in the store