Customer Relationship Officer
CurrentSeeking a position wherein I shall be able to apply and hone my legal & negotiation skills. I’m an experienced professional based out in Bangalore.Current designation as Customer relationship officer at www.bankbazaar.comMy key responsibilities - 1. Responsible for credit card & loan process for over 50+ banks.2. Providing paperless & ease online approvals & service to customers.3. Responsible for offers & rate quotes on loans and credit cards.4. Responsible for document verification & processing.5. Managing daily target & other deliverables.6. Responsible for customer documentation & data update.7. Supporting team with product knowledge & information.8. Cibil check & approvals for new enrolment.9. Product knowledge - Bank interest | loans | debit & credit cards.10. Resolving customer complaints & queries via mails & calls.11. Manage & update of statutory registers & records.