Bradford Smith Email & Phone Number

Portland, Me, Us

Remote

-Manage team of 9 high performing career coaches across both consumer and enterprise business functions, consistently performing as a top team across all internal metrics-Co-leading an internal systems migration from internal tools to Salesforce across four international regions, ensuring regulatory compliance and data efficacy -Develop bespoke Tableau dashboards from the ground up to expand and improve analysis of operational impact in order to effectively establish business priorities and goals-Develop custom dashboards on Excel and Google Sheets to effectively analyze daily instructional performance to consistently improve curriculum and prove educational efficacy of programming-Collaborate with 4 peers to assess service gaps and identify growth opportunities across 30 disparate curricula to develop one single, cohesive curriculum to guarantee a unified student experience, reducing employee mental load while also reducing operational risks-Lead an operational Centers of Excellence, bringing together 10 organizational leaders across 3 verticals to align on priorities, identify and solve problems, and ensure consistent cross collaboration

Remote

-Manage 8 Career Coaches that deliver early career instructional content resulting in 83% of participants finding a new career within 180 days over the last four quarters, the highest performing individual team-Leverage Looker and Tableau to track performance metrics in order to design processes to identify service gaps and create tangible program improvements-Utilize learning experience design with an emphasis on adult learning theory to develop content and systems that increase student participation, comprehension, and action-Continually evaluate and redesign new-hire onboarding processes, increasing new hire performance metrics within 90 days-Collate and analyze survey data in order to adjust content delivery, increasing YOY scores from 4.5/5 to 4.75/5-Collaborate regularly with Senior Directors and Senior Leadership to both gather business requirements, and provide transparency with the realistic performance of individual contributors-Facilitate networking and expert panel events monthly, both online and in-person, to deliver additional value to participants-Develop a team culture of inclusivity and psychological safety that has been celebrated through anonymous team-submitted feedback during end-of-year reviews

Remote

Job Seeker Coaching-Develop job search strategies tailored to job seeker strengths to swiftly find opportunities that match their skillset-Consult on content creation to demonstrate thought leadership and improve networking abilities-Prepare job seekers for each round of interviewing, tailored to their specific discipline and industry-Lead development of effective daily scheduling and habit formation for contiued career growth.Teaching Workshops-Regularly teach 2 hours workshops across 12 different job seeking topics centered on Software Development, Data Science, and User Experience Design-Deliver engaging lessons to online cohorts of 30 students over the course of 12 weeks-Create novel workshops and presentations for large live-stream events of 300+ participants-Maintain an average lifetime student feedback rating of 4.61/5

Hollywood

Young's Market is one of the largest Beverage Alcohol distributors in the United States, representing brands such as Brown-Forman, Tito's, and Trinchero Family Estates.-Complete and follow-through on daily sales calls across 25 accounts-Manage sales direction for five sales representatives across grocery and drug store chains-Create monthly sales strategies to increase Brown-Forman sales across all accounts-Provide education and demonstrations of products with sales representatives and accounts-Close difficult sales in key accounts when sales representatives are unable to make a sale-Maintain new and existing relationships between accounts, Young's Market and Brown-Forman

Santa Monica

Sales-Successfully complete and follow through on daily sales calls across 35 accounts.-Develop strong relationships with store managers to increase sales of Young’s Market products.-Utilize in-depth product knowledge and leverage key POS items to sell in, and maintain, mass displays.-Gathered previously unknown data on the CVS ordering system to better allow myself and my coworkers to prevent out of stocks.MerchandisingEnsure all SKUs in all accounts are 100% represented on home-shelves and update pricing signs weekly.-Build effective displays that add value to, and increase sales of, the represented products.-Secure and maintain high-value locations for products, such as in the cold-box, on end-caps, and in high-traffic lobbies.-Provide detail-oriented service to all accounts to maintain positive and trusting relationships with store managers.

Greater Los Angeles Area

An LA-focused boutique staffing agency that recruits top technology talent for budding start-ups, and large, established corporations. Business Development -Participated in client meetings to sell recruitment services and establish new client contracts.-Consulted clients on current technologies and average market rate for desired skills, and forecasted the available candidate pool.-Attended various networking events to identify new clients and candidates, and established new business relationships.Candidate Sourcing and Management -Sourced candidates from online and internal CRM databases for tech roles ranging from help desk to director level positions. -Managed relationships between candidates and clients, and coordinated interviews, offer letters, and employee on-boarding.

Culver City, Ca

LA-based start-up focused on developing an online art marketplace and inventory management system for the underrepresented entry-level art market.-Responsible for managing accounts and client inventory-Visited client sites and establish new accounts-Recruited new technology talent-Created technical documentation based upon the product

Greater Los Angeles Area

Culture Immersion-American culture immersion for Graduate Students from Eastern Europe and Southeast Asia.-Created individualized lessons centered around American College and Western Culture.English Language Instruction-Developed classroom lessons to teach English grammar, vocabulary, and intonation.-Designed individual language lessons to fit the needs of students during private tutoring sessions.

Bachelor Of Arts (B.A.), International Relations And Linguistics, Minor In Entrepreneurship

Data Analytics