Sonal Maisuria Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

• Work with clients to drive adoption, retention and advocacy; build a mutually agreed ‘Success Plan’ with performance objectives and critical milestones
• Key interface between clients and all relevant teams; Partner with Sales to ensure opportunities are identified to enhance IBM proposition for the client
• Develop account strategies in accordance with overall IBM Talent Management Solutions SaaS strategy
• Build and sustain relationships with stakeholders and decision makers; be a trusted advisor
• Conduct Quarterly Business Reviews to understand current deployment, business relationship, usage and general issues
• Facilitate the involvement of wider IBM resources to ensure client success and meet account performance objectives/customers’ expectations

London, United Kingdom

• Project management tool global system administrator.
• Operations compliance, project and utilisation reporting for senior management team
• Work with senior managers to staff Project Managers and Product Consultants on upcoming projects
• Responsible for global client satisfaction survey process for department

London, United Kingdom

• Resourcing responsibilities
• Project management tool EMEA system administrator
• Responsible for EMEA Assessment Implementation Team client satisfaction survey process
• Work with Project Managers to ensure client billing has been processed in a timely manner
• Support continuous improvement of processes, design processes to ensure consistency globally

London, United Kingdom

• Point of contact for Kenexa to IBM services integration (contracts, vendor/associate management and resourcing process migration)
• Responsible for optimally resourcing all EMEA projects with internal IBM consultants and / or external contractors, associated management of contracts and ensuring that the resulting revenue was booked so that the.
• Chaired resourcing meetings with senior leads and executive project managers
• Improved profitability and internal utilisation by successfully identifying instances where internal consultants could be used instead of external consultants
• Identified and appointed appropriate resources in a timely manner to fulfil client needs
• Proactively built a database of external professionals

London, United Kingdom

• Line management responsibilities for four direct reports, including quarterly performance reviews/objective setting and personal development planning; Management of workloads and allocation of resourcing projects
• Resource internal consultants and associate consultants for assessment and leadership development consultancy, development/assessment centres, coaching assignments and other associated work (establish suitability for.
• Proactively manage the resourcing process on all requests, developing creative solutions if needed and ensure client needs are met profitably and efficiently
• Recruit associate consultants; source suitable candidates through existing networks, arrange and conduct interviews, give feedback and complete on-boarding; Consultant database management
• KPI reporting and ad hoc reporting support for the EMEA Operations Manager
• Resolve associate consultant invoice queries and manage the accounts payable process for associates

London, England Metropolitan Area

• Line management responsibilities for two direct reports, including quarterly performance reviews/objective setting and personal development; Management of workloads and allocation of resourcing projects within the team
• Resource internal consultants and associate consultants for leadership development consultancy, development and assessment centres, coaching assignments and other associated work (establish suitability for work, check.
• Proactively manage the resourcing process on all requests, developing creative solutions if needed and ensure client needs are met profitably and efficiently
• Understand skills, preferences and development needs of internal consultants and balance this with their objectives and business requirements; Resolve resourcing issues and queries within resourcing team

London, United Kingdom

• Resourcing internal and external consultants for delivery of Leadership Development programmes.
• Scheduling, liaising with pool of 8 internal and 150 associate consultants to establish suitability for work and availability; Building relationship with consultants and internal clients
• Diary management, understanding the skills, preferences and development needs of internal consultants and balancing to business requirements; Production of weekly and monthly reporting of management information

Barking, Essex

• Validate and analyse information, create/design reports for management for both external and internal use
• Administrative responsibilities include inputting/dispatching orders, organising consignments within UK/Europe, preparing delivery notes, invoicing and all related administrative duties as well as managing a customer.

Bachelor’S Degree, Business Administration

Concentrations in Management Science and Management Information Systems

Education record