Spencer Gilder-Smith Email & Phone Number

Toronto, On, Ca

Northcote, Vic, Au

Melbourne, Victoria, Australia

My role as the Creative Growth Coordinator at Cinema Nova is a wide-ranging position that encompasses many aspects of Cinema Nova's operations. Reporting to the Head of Marketing and CEO, I amresponsible for driving and growing group booking and cinema hire revenue in addition to aiding thePublicity and Marketing department where required. Additionally, I heavily contribute to the cinema's bi-monthly NovaDose magazine by pitching and writing several long-form stories for each issue.Key responsibilities include:- Cinema Hire and Group Booking coordination (administrative and technical) and promotion.- Partnership Assistance: Working with existing Cinema Nova marketing and promotionalpartners and building new relationships.- Assisting in Film Publicity Campaigns, including creative writing for digital platforms andcommunications, printed materials and related marketing/promotion.- Maintaining digital platforms to ensure that website information is accurate and up-to-date.- Working with talent to conduct interviews for the NovaDose magazine and in the execution of in-cinema events.- Pitching and writing long-form stories for use in print and online channels.- Working across all departments to ensure a cohesive relationship exists across the business,and working to assist those departments where required.- Invoicing third parties and maintaining records to ensure that payments have been received.- Resolving online customer enquiries.

Melbourne, Victoria, Australia

In my role as a CPGP marketing intern at The Walt Disney Company, I supported the CPGP Marketing Team throughout the various stages of the Go-To-Market process for priority marketing campaigns.Key responsibilities included:- Assisting the Marketing Manager in the execution of Big W’s Bub & Me Campaign.- Supporting the broader marketing team in various tasks including brand approvals, compiling marketing presentations and post-campaign reports.- Attending various retailer and Go-To-Market meetings to support key actions.- Supporting Senior Managers in preparation for the APAC Marketing Summit.- Briefing media plans to external media agencies.

Melbourne, Victoria, Australia

Reporting to the Content & Social Media Advisor, I worked collaboratively with departments across the organisation to assist with the development and implementation of creative and engaging content across ACMI’s online and social media channels to grow ACMI’s audiences, reputation and brand.Contributing to growing ACMI’s owned audiences - online and social - and enriching their engagement experience, this role also engaged in content creation and copy-editing.Key responsibilities included:- Assisting with developing and delivering rich and engaging content across the ACMI website and social media channels.- Collaborating with stakeholders from across the organisation to write, edit and publish approved content to the ACMI website and social media channels.- Collaborating with colleagues across marketing, communications and design to brainstorm ideas and creative solutions to service broader marketing campaigns.- Providing community management assistance across ACMI's social media channels, including Facebook, Twitter, Instagram and YouTube.- Contributing to the blog and Ideas section of the ACMI website.- Assisting with the preparation of reports using Falcon or internal stakeholders.

Melbourne, Victoria, Australia

Throughout my internship at ACMI, I was responsible for assisting the Website Coordinator in ensuring the useability, accessibility, functionality and relevancy of ACMI's website.Key responsibilities included:- Building LOTE pages.- Reformatting and editing articles to meet web publishing standards.- Updating and maintaining Airtable website database.- Formulating ideas for articles based on programming.- Editing and formatting ACMI X podcast transcripts.- Migrating articles to relevant webpages.- Assisting with the development of festival webpages.Throughout my internship, I developed key skills and learning such as:- An understanding of website publishing standards (WCAG 2.1).- Managing large volumes of content.- Understanding the processes of online editorial processes - copywriting, scheduling, commissioning, editing and publishing.- Data analysis.- Software skills (InDesign and Adobe Photoshop).- Financial administration.

Melbourne, Victoria, Australia

On a casual basis, I worked as a member of the marketing team for Nine Network, working at events such as the Melbourne Royal Show and Moomba Festival. In this role, I was responsible for:- Facilitating the promotion of Nine Network and its programs to members of the public.- Conducting promotional giveaways.- Assisting in the facilitation of meet and greets between the talent of Nine shows and members of the public.- Setting up and packing down the Nine Network pavillion.

Melbourne, Victoria, Australia

In my internship at The Walt Disney Company, I was primarily involved in the development and implementation of plans and creative assets. These were designed to support several marketing initiatives that aimed to increase awareness of and engagement with Disney+. These campaigns primarily took place across owned social, paid social and digital media channels.Key responsibilities included:- Contributing to developing marketing calendars aligned with the broader priorities of the Disney+ marketing team.- Developing creative assets while ensuring adherence to global and local creative guidelinesand processes (collaborating with internal teams and external agencies as required).- Implementing assets across digital media placements in collaboration with paid mediaagencies.- Supporting Social Media Specialists by calendaring and scheduling posts across Disney+social media channels.- Monitoring and reporting on social media activity and digital marketing campaigns, andpresenting learnings and recommendations for improvement to the team.Through my internship, I developed learnings such as:- Creative asset and messaging development.- Understanding social media marketing and paid media, and the roles of digitalchannels within the marketing mix.- Asset trafficking across digital channels.- Understanding of key project management, scheduling and reporting tools includingSprinklr, Monday.com, Facebook Ads Manager & Creator Studio, and Zendesk.

Melbourne, Victoria, Australia

As a member of the food and bar staff team, I worked at large-scale events at venues such as the MCG, Rod Laver Arena and Marvel Stadium. At these events, I was largely responsible for: - The preparation and serving of food and drinks in food outlets and bars. - Customer service.- Responsible service of alcohol.- The setup and clean-up of food and bar venues.

Melbourne, Victoria, Australia

When working as a team leader, I am tasked with additional responsibilities such as:- Supporting team members in understanding their roles.- Completing detailed documentation, including financial reports and stock sheets- Ensuring targets such as average service time and employee knowledge is to standard by coaching team members one-on-one and completing various quality assurance tests.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Working as an Assistant Team Leader, I was required to:- Assist the Team Leader by leading new employee inductions.- Train new employees on the use of platforms and processes.- Provide support to existing employees.- Manage customer escalations.- Arrange return shipments for faulty products received by customers by liaising with customers, couriers and physical stores.

Melbourne, Victoria, Australia

As a customer service agent at PROBE Group, requirements of my role were to:- Provide Customer Service to a variety of PROBE clients, including Public Transport Victoria, Coles Online and Intellectual Property Australia.- Assist customers to place orders by phone and email.- Provide information such as order updates/business announcements to customers.- Assess and record refund requests placed by customers.- Collaborate with external authorities such as Australia Post and Kmart in-store.