Founded High On The Fly (Ecommerce and inside sales) and built the company from the bottom up.Learned and applied skills in SEO, Website Building, Lead generation, Email marketing, online presence, social media marketing.Created business development strategies to increase revenue year over year.Managed and maintained all business sales and finances, keeping the company in the black.Designed the website, crafted the email and online social media marketing.Designed apparel and managed ordering of samples and products.Embroidered and screen printed hats and apparel for High On The Fly and other businesses.Blog Writing for High On The Fly website and other related publications.Organized sales events, promotions and marketing events.Photography and videography for the website and for promotional purposes.

Top paint department representative. Gained product knowledge and expertise in paint, stains and accessories to advise customers and increase sales. Advised customers on the advantages of various products, while influencing them to purchase more items and higher end products. Created repeat customers and trust in the company, the products and brands.Top seller, requested by customers.

High Performing customer service representative, earning promotions into training new hires and joining the email and chat team. Articulated highly technical information quickly and clearly over inbound calls to solve customers issues. Quickly gained proficiency in technologies and systems new to me, and displayed adaptability in the ever-changing technology issues that occur on various computer systems, security and browsers. Used creative communication skills to identify customers needs, engage with them, and deescalate situations as needed to create a good brand for the company.

Organized and maintained sales trend books, ordered supplies, and made end of day deposits.Managed, trained and motivated team of 6+ Sales Associates and a 2nd Assistant Manager.Award winning top seller in company 2002

Called referrals and scheduled appointments for resort toursPre-Qualified potential clientsTop 5% performance in companyIncreased office morale with positive attitude