Luxury car service Performed pre- and post-rental checks on vehicles and submitted appropriate forms to dispatcher.Maintained clean exteriors and interiors of rental vehicles.Reported all maintenance and other problems to management.Assisted customers with payment and insurance processes.

Provide Training and software for the financial space. Leading in transparency and integrity throughout the market to develop qualified leaders to ensure customer satisfaction. Finding ways to motivate and teach others to achieve the common goal of improving the lives of clients.

Providing great customer service Transported product to customer locations in a timely and safe manner.Performed minor vehicle repairs as needed.Adhered to all appropriate local and state safety regulations.Ability to complete required reports and other documentation fully and accuratelyUpheld all safety precautions and regulations.Performed daily maintenance and safety checks.Operated all vehicles safely and effectively.Kept daily pick-up records.

• Cold calling clients to give quotes for home and auto insurance.• Run quotes for prospective clients and arranging appointment times and follow-up.• Marketing flyers and event planning to obtain new clients.• Doubled the product's monthly active users and grew revenue impact by +30% versus prior year• Increased email open rate by 15% over tenure.• Researched and presented new industry marketing trends used by team to reach B2B marketing objectives• Work with product marketing to develop and promote customer success stories• Create, execute, and optimize direct-to-consumer marketing plans to ensure traffic goals are met for promotional online programs• Work with internal and external constituents to gather information pertinent to proposals, brief designers on creative elements and assist in budget creation• Investigate customer's problems and find solutions.• Communicate with customers via phone, email, or letter.• Hire, train, customer service agents.

• Gathered client information, evaluating the information, and informing them of their options of payment and length of time in the program.• Assessed individual needs and dealing with them in the appropriate manner.• Thoroughly explaining the benefits and details of the program and addressing how it would affect the client and their current financial situation.• Converting leads for loans into clients and providing counseling and guidance on settling debt loads • Analyzing financial condition and planning debt structure for clients • Negotiating with clients and creditors on settling debts • Meeting taxpayers and corporate clients and assisting them in handling tax problems • Analyzing spending pattern of clients and suggesting controlling measures • Assisting clients in consolidating credit cards and negotiating interest charges with creditors • Ask customers to provide feedback on agents and customer service experience.• Keep abreast of new company products and services.• Issue refunds to customers.• Compile and print reports on overall customer satisfaction.• Isolate and identify areas of improvement.• Train agents on how to adequately address problem over the phone or how to write correspondence.• Work with management on customer service initiatives.• Utilize social media to respond to customer complaints and praise.• Supervise customer service managerial staff.

• Contacting clients to refinance, purchase or consolidate debt. • Gather all documents and verifications needed to submit to lender or bank.• Oversee entire mortgage process including application, origination, underwriting and closing.• Interview prospective loan applicants to determine up front eligibility and screen for approval.• Ensure loan applicant provides required information and supporting documentation.• Review loan applications and documents for accuracy and completeness.• Negotiate terms of residential and commercial mortgage loans.• Manage applicants expectations related to processing times, interest rates and closing dates• Set up meetings with local home sellers, real estate professionals, lawyers and contractors to find prospective and referral loans.• Hold small conferences and meetings to explain the variety of financial products and services available.• Work with management to design plans to achieve sales goals, loan quotas and conference referrals.• Maintain compliance with federal lending regulations and bank underwriting policies.• Interview and train a wide variety of individuals to perform at a high level.