Stanley Thomas Email & Phone Number

Atlanta, GA, US

Greater Atlanta Area

• Managed and implemented several innovative training projects for the needs of the business by collaborating with partners and stakeholders resulting in significant business results for the company.
• Designed and implemented leadership development initiatives for both internal teams and partner leaders, resulting in measurable improvements in leadership capabilities and overall organizational effectiveness.
• Transformed the New Hire training curriculum from a traditional instructor-led format to a dynamic blended learning model, resulting in a 20% reduction in onboarding time.
• Developed and implemented an AI-driven robotic automation solution to streamline customer service efficiently leading to a significant reduction in service handle times.
• Successfully led several technical projects on internal system enhancements, leading to enhanced employee knowledge and skills, resulting in improved customer satisfaction.
• Facilitated several train-the-trainer sessions with trainers and stakeholders to ensure that the training material is delivered to the participants in an engaging manner, enhancing their learning experiences.

Greater Atlanta Area

• Designed and developed training programs using adult learning principles to support the company’s Managed and Technology Services business.
• Partnered with subject matter experts, training delivery team and functional business partners through job shadowing to understand job functions and business processes to develop learning content.
• Managed the training design projects for new product roll outs, including hardware, software, services and solutions.
• Developed self-paced e-learning, instructor led courses and student focused activities using Captivate, Storyline, Camtasia, Videos, Mobile Solutions, Social Learning, Telepresence, etc.
• Conducted instructor-led and virtual “Train the Trainer” sessions.
• Performed analysis to ensure training solutions meet the highest standards and recommended appropriate action, including benchmarking, evaluating prior learner performance and feedback.

Greater Atlanta Area

• Developed and facilitated comprehensive training programs on accounting, CRM, and SAP products for new hires and advanced-level employees, resulting in increased proficiency and performance.
• Managed training projects and curriculum development for SaaS accounting software products, leading to streamlined training processes and improved learning outcomes.
• Provided SAP training to end users for internal CRM tools, improving their efficiency and accuracy in using the tools.
• Assessed business training needs through methods such as needs analysis and performance gap analysis, aligning training programs with organizational goals.
• Conducted global training and coaching activities for locations in India, the Philippines, and Canada, enhancing the skills and capabilities of the international workforce.

Mba, Mis

Activities and Societies: Member of Delta Mu Delta, National Honor Society in Business Administration

Ma, Sociology