Stephanie C. Email & Phone Number

United States

Perform duties as it relates to being a Teller. Process transactions such as deposits, withdrawals, and payments, while discussing with the client their personal life as well as priorities in regard to their financial confidence. Ensuring controllable losses are kept to a minimum and that proper procedures are being followed. Perform other duties when Teller Coordinator is off/out of the branch. Answer general client queries as well as the phone to assist clients when possible.

Richmond, Virginia Area

Assist Tax Processing Lead and Sr Office Administrator with anything they need assistance with. Answer phone to assist clients in directions and general questions. Input client tax information into the correct scan format, scan the document, and ensure the scan looks satisfactory before moving the file into the Scan Workstation. Ensure client information is placed into the correct client folder so that documents may be returned to the client.

Midlothian, Va

Made a detailed training plan for new hires and continuous training for current employees. Ensured Certified Trainers were properly trained in order to work with new hires and re-certified as needed. Ran shifts in the store to ensure team members were in the right position and were constantly working. Communicated with other leaders about new hires and new training practices and procedures. Communicated with other leaders during shifts about ideas and plans for the shift. When closing, Finalize the Day in the office (input monies deposited into safe to show the day balanced) and complete a final walkthrough of the store to double check everything is stocked, clean, and ready for morning shift.

Midlothian, Va

Assisted Supervisors with running shifts and answered phone to take catering orders. Answered phone to assist guests with questions or porblems concerning their meal and offer solutions to resolve the matter in the guests best interest. Ensured team members were performing their tasks. Counted drawers at the end of team member shifts and deposit monies into safe. Trained new hires in how to operate the Chick-fil-A way. Worked with the Operator, Director of Operations, and other leaders to promote the vision of the store. constantly watched team members for areas of opportunity and to see what they excel at and ensure team members are in their assigned position through peak times. Held team members accountable for tasks they should complete and for their actions within the store.

Midlothian, Va

Took orders from guests and assembled food orders. Restocked store and assisted with keeping store clean and free of mess and clutter throughout the day. Complete opening tasks to ensure the store is ready for the morning. Complete closing tasks to ensure the store is clean and stocked at night. Clean machines in accordance to Chick-fil-A standards and policy to ensure they are maintained and properly used.

Master Of Business Administration (Mba), Accounting

Bachelor Of Science (B.S.), Business Administration

Activities and Societies: Wind Symphony, Chorus, Voca Bella (women's chorus group), Hammerheads (ultimate Frisbee team), and Chaos.