Stephanie Murray Email & Phone Number

Acton, Massachusetts, US

• Builds project plans and utilizes JIRA, Confluence, and other project management tools to ensure transparency and organization
• Guides, motivates, and empowers team members by serving as a trusted leader and point person
• Leads and facilitates discussions with client stakeholders regarding resourcing, budget, timelines, and risks
• Analyzes technical systems to create healthy and scalable solutions
• Facilitates scoping, requirements gathering, sprint planning, and sprint retrospective sessions

Cambridge, MA, US

• Gathered requirements from various teams, drafted user stories, and communicated user stories to Salesforce and Veeva vendors
• Oversaw Salesforce and Veeva vendors to ensure successful solutions were implemented for multiple bodies of work within given timelines
• Regularly distributed communication regarding Salesforce and Veeva updates to the field team

Boston, MA, US

• Guided team of Salesforce developers and functional leads to ensure deadlines were met and successful solutions were implemented for multiple bodies of work
• Oversaw release management process. Created timelines and calendars for monthly releases to ensure ample time for development, testing, and bug fixes.
• Served as QA lead. Performed manual testing of completed development work and oversaw QA automation testing
• Interacted daily with key client stakeholders to strengthen and maintain relationships
• Managed scope change, statements of work, and project budget

Boston, MA, US

Boston, MA, US

• Served as lead Salesforce.com Lightning architect for the Commercial and Medical field teams (both US and International) and developed custom objects, custom fields, process builders, flows, validation rules, and.
• Led Salesforce.com Lightning roll-out to teams in International territories including London, Brazil, France, and Germany
• Adhered to complex security models and performed thorough regression testing to ensure that sensitive data remained private using Sharing Rules, Field Level Security, and Profile restrictions
• Participated in the Agile process. Proficient in JIRA and Confluence.
• Successfully served as the Salesforce.com subject matter expert on a large integration project which drastically improved the patient on-boarding process

Boston, MA, US

• Served as primary Salesforce.com administrator and developer and provided guidance regarding business process improvements. Continually communicated Salesforce.com best practices to elevate user experience.
• On-boarded and trained over forty internal business consultants to use Salesforce.com as their system of record and regularly log important activities
• Implemented HubSpot marketing integration tool and ensured accurate syncing behavior between Salesforce.com and HubSpot. Also served as HubSpot administrator and created recipient lists for marketing email sends..
• Drafted and distributed weekly email communications to executives regarding pipeline changes and closed business

Boston, MA, US

• Served as primary Salesforce.com and Veeva functional lead and was responsible for the design, configuration, and maintenance of Salesforce.com and Veeva instances for US Commercial Operations, EU Commercial.
• Served as Veeva subject matter expert on data warehouse implementation and territory alignment
• Maintained integrations with patient assistance and fulfillment vendors
• Maintained Leave Behinds in Veeva to ensure accurate aggregate spend metrics and compliancy.
• Redesigned Veeva Interaction page layouts for more enhanced user experience.

Alpharetta, Georgia, US

• Served as primary Salesforce.com administrator while supporting the VP of Sales, Director of Sales, and Account Managers
• Implemented new and efficient processes to better organize information by creating Salesforce.com formulas, workflow rules, and automation
• Designed individual dashboards for executives and account managers to ensure easy accessibility to important information
• Performed Salesforce.com training and end user support on a weekly basis
• Collaborated with Sales, Marketing, Services, and Product Development to understand their unique reporting needs and revise report results and layouts accordingly
• Effectively communicated Salesforce.com enhancements and changes to the entire organization

Alpharetta, Georgia, US

Arlington, VA, US

• Managed company database containing donor information
• Organized and coordinated logistical tasks for large fundraising events
• Prepared and edited presentations given for new revenue generation

Boston, MA, US

Designed and managed outreach programs for the student body

Aided in the design and implementation of Boston area Warner Bros. promotional events