Stephanie Serrano Email & Phone Number

Orlando, Florida, United States

Started my career as an assistant branch manager in June 2021. Promoted to Branch Manager in July 2022. Moved to the Orlando area to open the 2nd Florida brick and motor branch in August 2022.

Houston, Texas, United States

Trained new servers in restaurant knowledge, sales, and customer retention.Increased membership sales.Worked on multiple banquets and large parties with multiple servers.Take guest orders with professionalism and accuracy.Hosting experience.Interact with guests and provide a fun and professional experience.Enhance guest experience with suggestive selling.

Conroe, Texas, United States

Trained new servers in customer retention, sales, and restaurant knowledge.Conducted bi-weekly audits on servers to ensure exceptional customer experiences.Assisted in back-of-house paperwork to stay in compliance with TABC and Food handler certifications.Acted as a floor supervisor. Expo experience.Processed guest payment(s).

Conroe, Texas, United States

I participated in a sales/ management internship. We were given a summer project to create a product or application to grow one of their sectors grow while competing against other districts. We worked part-time in the store and met weekly at the Houston office to plan our creation and how we can put it into practice. At the end of the summer, we presented our projects along with the other teams.

Missouri City, Texas, United States

I worked in multiple positions with this company. I started as a food runner, moved on to work in the ticket office, and eventually became a server. In all aspects of the job, I greeted and took care of guests' needs to provide them with an exceptional experience for customer retention.