Stephanie Williams Email & Phone Number

Identified metadata elements in materials from ICMGLT’s digital repository and logged them in WordPress and Microsoft Excel.

Led team of 15 graduate interns on bill digest metadata project for Congress.gov.Communicated instructions and personal assignments to the team.Researched inquiries as well as accepted and edited products from team members.

Extracted bill and resolution information from Senate Congressional Records from 1949 and 1965 to create metadata by utilizing Google suite.Researched further using online information retrieval systems when digitized documents were unreadable to find relevant information

Manassas, Virginia

Created customer connecting, results-driven atmosphere, and strong productivity among staff, resulting in $1.3mil yearly sales.Budgeted hours for training and labor to ensure full coverage of the store on a weekly basis.Evaluated and mentored 20 employees for career development, including potential career progression.Acted upon daily sales reports and quarterly profit-loss reports to improve the financial state of the store.Conducted weekly inventory audit to keep shelves stocked and reduce unnecessary waste.Oversaw customer connection report to ensure employees consistently engage store patrons with excellent customer service.

Hamilton, New Jersey

Responsible for writing and managing the schedule for 10 employees.Created store-specific duty procedures while tailoring corporate Cafe documentation to fit stores’ needs.Composed emails to communicate with corporate offices regarding sales, best practices, and associate evaluations.Maintained and updated sales reports, profit, and loss reports, and results of monthly inventory to accurately protect gross margin and increase sales.Filed sales reports, profit and loss reports, and employee evaluations for annual review.Created a profits-driven atmosphere and strong productivity among staff, resulting in $450,000 yearly sales.Conducted monthly inventory worth $15,000, resulting in successful submission of Profit and Loss Report.Created weekly order forms for $3,000+ food and beverages, resulting in a fully stocked café for customers.

Hamilton, New Jersey

Responsible for merchandise presentation in store in accordance with the store’s Visual Merchandising Standards and adherence to operational standards.Trained booksellers on visual merchandising standards while setting a model for excellent customer service and selling behavior; Coached and counseled booksellers on performance issues, resulting in increased customer satisfaction.Acted as Manager on Duty: Opened/Closed store, oversaw general operations, prioritized, and communicated tasks to booksellers, reacted immediately to employee, customer, and store issues.Provided technical support for Nook, company’s physical e-Reader device and mobile app, to customers as well as trained booksellers on how to provide technical support to customers.

Worked with team to promote a wide range of educational products and books designed to encourage reading in young children, resulting in increased responsibilities throughout the department.Built on the skills acquired and performed as a Music Seller, expanded expert product knowledge to include the Children’s Department, resulting in quick proficiency in a new department.Drove sales by researching trends in customer requests, spoke to employees of local schools, and analyzed top sellers in the department, resulting in increased sales and strong relations with nearby schools.Planned and executed a two-day STEM-focused Maker’s Faire with various related hands-on demonstrations and activities geared towards children and adults that saw an attendance of several hundred customers.

Master Of Library & Information Science - Mlis, 4.0

Bachelor Of Arts - Ba, Historic Preservation And Conservation