Stephanie Yang Email & Phone Number

Shanghai, China

• Guide students throughout their journey with Crimson to achieve their academic goals • Manage the relationships between students/parents and wider Crimson Team • Act as a consistent point of contact throughout the program• Assist in the actions steps of student’s plan as directed by the Crimson Team • Collate the progress reports from students’ wider team and reports on a regular basis

Shanghai City, China

• Anticipate member and guest needs before they arise using relevant information collected about members to enhance and increase the member satisfaction score by 20% within 5 weeks• Generate leads and sales pipelines to contribute towards sales revenue and building occupancy target, including giving tours, following up with clients and preparing proposals• Manage over 80 accounts with daily client-facing communication to develop and build strong rapport with members through… Show more • Anticipate member and guest needs before they arise using relevant information collected about members to enhance and increase the member satisfaction score by 20% within 5 weeks• Generate leads and sales pipelines to contribute towards sales revenue and building occupancy target, including giving tours, following up with clients and preparing proposals• Manage over 80 accounts with daily client-facing communication to develop and build strong rapport with members through interpersonal skills• Oversee and manage existing client relationship to proactively identify emerging business as well as collaboratively develop value propositions that address client needs Show less

• Build marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic business plan for clients• Develop and execute data-driven marketing campaigns that successfully engage key contacts at target accounts and ultimately generate and accelerate sales opportunities.• Design and implement social media strategies that align with company and client goals• Engage with the social media community acting as an advocate… Show more • Build marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic business plan for clients• Develop and execute data-driven marketing campaigns that successfully engage key contacts at target accounts and ultimately generate and accelerate sales opportunities.• Design and implement social media strategies that align with company and client goals• Engage with the social media community acting as an advocate for the company and its clients through dialogues and answering questions when appropriate• Drive company marketing strategies and continually looks for ways to improve systems and processes designed to more effectively measure and increase client prospect conversion rate• Develop and executes quarterly marketing plan as approved by the management team• Manage the day-to-day activities associated to all marketing efforts including project management, creative development, cross-functional implementation, campaign tracking and reporting as necessary• Manage vendor relationships that support marketing, branding, and new agent onboarding including evaluating metrics, contract management, etc.• Assist in monitoring brand business metrics and supports the development of new brand tracking across businesses• Meet with appropriate internal team members to understand key issues within the company• Develop marketing strategy, based on knowledge of establishment policy, nature of market, copyright and royalty requirements, and cost and markup factors Show less

Chengdu, Sichuan, China

• Provided online and offline consulting service to students who are interested in joining the summer program• Recruited teaching assistants and assigned each to different courses based on qualification• Managed official social media accounts for marketing and publicity to increase brand awareness, helped recruit nearly 800 students as loyal customers within two years• Served as liaison between professors and students: translated and sent communications, answered questions regarding… Show more • Provided online and offline consulting service to students who are interested in joining the summer program• Recruited teaching assistants and assigned each to different courses based on qualification• Managed official social media accounts for marketing and publicity to increase brand awareness, helped recruit nearly 800 students as loyal customers within two years• Served as liaison between professors and students: translated and sent communications, answered questions regarding to the class contents, graded assignments and exams and sent out transcripts to individuals. Show less

Chengdu City, Sichuan, China

• Ensured organization and visual appeal of sales floor to increase product availability and sales• Assisted customers with selections, answered questions and offered fashion advice

Chengdu, Sichuan, China

• Provided simultaneous interpretation(Mandarin, English) during business meetings with overseas partners.• Conducted research and wrote draft sections of investment guide book How to Do Business in Turkey for business partners.

Master Of Science - Ms, Business Administration, Management And Operations

Bachelor Of Science - Bs, Finance