Stephanie Yang Email & Phone Number

Shanghai, China

• Guide students throughout their journey with Crimson to achieve their academic goals
• Manage the relationships between students/parents and wider Crimson Team
• Act as a consistent point of contact throughout the program
• Assist in the actions steps of student’s plan as directed by the Crimson Team
• Collate the progress reports from students’ wider team and reports on a regular basis

Shanghai City, China

• Anticipate member and guest needs before they arise using relevant information collected about members to enhance and increase the member satisfaction score by 20% within 5 weeks
• Generate leads and sales pipelines to contribute towards sales revenue and building occupancy target, including giving tours, following up with clients and preparing proposals
• Manage over 80 accounts with daily client-facing communication to develop and build strong rapport with members through… Show more
• Manage over 80 accounts with daily client-facing communication to develop and build strong rapport with members through interpersonal skills
• Oversee and manage existing client relationship to proactively identify emerging business as well as collaboratively develop value propositions that address client needs Show less

• Build marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic business plan for clients
• Develop and execute data-driven marketing campaigns that successfully engage key contacts at target accounts and ultimately generate and accelerate sales opportunities.
• Design and implement social media strategies that align with company and client goals
• Engage with the social media community acting as an advocate… Show more
• Engage with the social media community acting as an advocate for the company and its clients through dialogues and answering questions when appropriate
• Drive company marketing strategies and continually looks for ways to improve systems and processes designed to more effectively measure and increase client prospect conversion rate

Chengdu, Sichuan, China

• Provided online and offline consulting service to students who are interested in joining the summer program
• Recruited teaching assistants and assigned each to different courses based on qualification
• Managed official social media accounts for marketing and publicity to increase brand awareness, helped recruit nearly 800 students as loyal customers within two years
• Served as liaison between professors and students: translated and sent communications, answered questions regarding… Show more
• Served as liaison between professors and students: translated and sent communications, answered questions regarding to the class contents, graded assignments and exams and sent out transcripts to individuals. Show less

Chengdu City, Sichuan, China

• Ensured organization and visual appeal of sales floor to increase product availability and sales
• Assisted customers with selections, answered questions and offered fashion advice

Chengdu, Sichuan, China

• Provided simultaneous interpretation(Mandarin, English) during business meetings with overseas partners.
• Conducted research and wrote draft sections of investment guide book How to Do Business in Turkey for business partners.

Master Of Science - Ms, Business Administration, Management And Operations

Bachelor Of Science - Bs, Finance