Stephanie Hall Email & Phone Number

Pontiac, Michigan, United States

Pontiac, Michigan, United States

• Acquires knowledge of multiple domains to identify upstream and downstream impacts when breaking down work or changing business processes.
• Uses simple queries and business knowledge to identify critical data points impacting systems or business processes.
• Builds relationships and trust with business partners and development teams to understand their needs and drive focus on execution.
• Leverages vertical slicing to drive incremental delivery of features. Supports the sequencing of work based on priority and business impact.
• Engages interested parties throughout demonstrations to solicit actionable feedback.
• Coordinates with technology teams and stakeholders to ensure applications are released with appropriate documentation and support.

Pontiac, Michigan, United States

• Learn the necessary skills, expectations, standards, and systems to be a successful Business Analyst
• Learn how to work effectively with Developers, Scrum Masters, Quality Assurance Analysts, and Product Owners, as well as the ins and outs of Application Development.

Detroit, Michigan, United States

• Assist IT on behalf of claims department with post release user acceptance testing.
• Process claims in accordance with the plan benefits, authorization requirements, coordination of benefits, and state insurance mandates
• Meet or exceed claim production and department quality goals.
• Handle investigation and data input of coordination of benefits and subrogation information.
• Assist leadership with special projects related to department process improvements, change healthcare denials, fraud, waste and abuse identification, provider adjustments, appeals and disputes, and other related issues.
• Trainer for various Medicare, Medicaid, and Marketplace claim processes.

Detroit, Michigan, United States

• Assisted members and providers with the best customer service possible.
• Provided reliable assistance to leadership through special projects related to department process improvements, member follow up, and other related issues.
• Participated as a Certified Trainer for new hire groups; received positive feedback from trainees and leadership.
• Created process documentation for new hires and experienced coordinators to better assist members.
• Assisted members with difficult concerns in supervisor phone queue.

• Independently ran sales floor and ensured all operations ran smoothly.
• Simultaneously managed baristas and storewide inventory while completing all required daily tasks.
• Functioned as a mentor for all employees by training them on required job skills, as well as coaching them in areas such as customer service, communication, and time management.

Bachelor Of Science - Bs, Kinesiology And Exercise Science

Certificate, Engineering

Full Stack Web Development Coding Boot Camp MERN Stack