Stephanie Weber Email & Phone Number

Woodstock, Ga, Us

- Led a project that achieved $300,000 in cost savings through resource optimization. -Successfully spearheaded the formation of a cross-functional team, resulting in the development of a new pricing structure. This led to a 91% increase in sales within the Human Performance department. -Designed and implemented an efficient onboarding process for customers, streamlining the sign-up experience. This overall enhanced client satisfaction.-Effectively communicated with and managed a 10-person team, ensuring cohesion and productivity.

- Utilized company resources including HubSpot and ZoomInfo to successfully generate new revenue by onboarding premium customers nationwide. -Led the analysis of market research in collaboration with out Enterprise Department to identify and strategize the path for continued success for the group. -As a team leader, contributed to a 12% increase in the company's bottom line through effective leadership and collaborative efforts.

North Charleston, Sc

- Managed company-wide customer relations through continuous training initiatives for the team, leading to the establishment of a top-ranked customer support group across all national offices- Developed and maintained a robust quality reporting structure to keep senior management informed about key performance indicators. - Collaborated with other managers to create a positive work environment, contributing to an overall boost in morale and increased employee retention.