Stephanie Willis Email & Phone Number

San Francisco, California

San Jose

Maintained office services by organizing office operations and procedures; maintained office efficiency by planning and implementing office systems, inventories, and equipment procurement. Maintaining test proctor personnel by recruiting, selecting, orienting and training employees. Managing multiple calendars for yearly company wide scheduling and bookings. Ensured security, integrity and confidentiality of data; prepared operational reports; troubleshot office app spreadsheets.

Ensure effective communication between front desk, restaurant and housekeeping personnel. Assist guests with all hospitality and concierge needs including providing dining reservations, history and tourism information and essential driving directions. Daily administrative and organizational duties as needed.

San Jose, Ca

Maintained and organized key materials, correspondence, and multiple library systems within a state of the art manufacturing organization as well as arranging multiple calendars for daily work routine scheduling. Created new processes and streamlined efficiency in regards to multiple library systems and production materials.Developed a unique database of system binders, along with providing detailed instructions to personnel on proper maintenance procedures and performing basic administrative activities as necessary.

Effectively managed procedural processes and staff coordination for efficient subscription processing, including accurately reporting critical sales and growth figures utilized for strategic decision making for ~$2M in ticket sales. Created comprehensive patron databases for a seamless operational process, along with securing customer information, maintaining all files, and performing necessary systems tracking for ~15,000 subscribers. Designed and implemented innovative web-based invitations, flyers, and news releases for deaf sound performances, as well as maintaining responsibility for all mass mailings and shipping schedules.

Master Of Business Administration (Mba), Marketing/Marketing Management, General

Bachelor Of Arts (B.A.), Radio, Television, Film And Theatre