Stephen Newton Email & Phone Number

Wokingham, GB

Home

• As the Senior Manager of Quality Management, I led SIT/ORT/UAT activities and scrum PODs for global Unisys ITIL service management implementations. I developed and executed comprehensive Test Strategies and Plans.
• Achieved significant SDLC improvements by defining KPIs and leveraging data effectively.
• Raised awareness of testing importance and addressed its immaturity within the company on a global scale.
• Maintained highest retention in Business Unit by rebuilding SIT team, fostering trust, and earning respect for Quality.
• Enhanced UAT processes by researching and securing 3rd Party Testing as Service partner, eliminating need for bench.
• Streamlined communication and efficiency across global landscape by consolidating various teams into single Test Community.

Home Based, UK

Reading, United Kingdom

• As the Test Manager for a Government IT Infrastructure project, I spearheaded multiple test teams, ensuring adherence to ITIL principles and consistently delivering high-quality results. I meticulously designed and.
• Alleviated Contractor budget deficit.
• Timely delivered solutions despite external obstacles.
• Achieved zero open roles in escalation, reducing total.
• Established Security Requirements Analysis Team and procedures.

Farnborough, United Kingdom

• Exclaimer produce a mail disclaiming product that adds complex HTML, RTF and Plain Text disclaimers to emails. Exclaimers products include a powerful Outlook Signature Manager that places the disclaimer as a signature.
• Scrum Master Accreditation
• Identification and planning of Test Automation. (Unfortunately we did not implemented any Test Automation due to pressures of release dates)

Reading, United Kingdom

• Clearswift produce mail and web security products such as MIMEsweeper that monitor and control e-mail and web usage, protecting companies from illegal and confidential use. Providing complete network boundary.
• Test Lead for major new value added product feature.
• Identifying and instigating a viable Web UI Automation tool
• Promotion of and gaining acceptance of Test Automation

London, United Kingdom

• Macfarlane Telesystems produce computer telephony products. Primarily call centre products with a voice recognition, ACD, IVR and many other requirements for call routing in a large organisationResponsibilities: Were.
• Identifying area of business in most need of QA.
• Creating draft QA processes for this area.
• Customer support and problem identification for major customers E1 interface.

Reading, United Kingdom

• Clearswift produce mail and web security products such as MIMEsweeper that with definable policies monitor and control e-mail usage and web usage, protecting companies from illegal and confidential use. The product.
• Central Database and Library for Anti-Virus testing tools for CRM.
• Installation, Configuration of Window 2003 Active directory domain with MS Exchange and various computers, DNS, DHCP configurations etc.
• Installation and configuration of Clearswift MAILsweeper products for complex test environment.
• Assisting other new starts to get settled and familiar with MS and Clearswift products.

Reading, United Kingdom

• Responsibilities: I returned to Ridgeway at the request of management to assist during a high-pressure period. The role was to assist permanent staff where required within the System Test department, including.
• QARun Automated Scripts to enable long duration mass Web based UI, Data fill testing
• Research and acquisition of test equipment/software
• Streamlining of test approach to expedite test runs
• Recommendation and specification of methodology to automate test reports

Bracknell, Untied Kingdom

• Redwood produce a highly evolved IVR platform that can interface with a large variety of support systems and databasesResponsibilities: Were as both the Quality Manager and as Software Verification Engineer. Key.
• Wrote and implemented new quality procedures whilst managing the existing quality manual.
• In my time as Quality Manager I achieved acknowledgement from a customer for the improvements I’d instigated. Had these improvements not been made this order may have been cancelled.

Reading, United Kingdom

• Ridgeway produced a product that enables VoIP traffic to traverse network boundaries without compromising security. Overcoming the problems involved in network address translations and opening.
• Caretaker Manager after the manager left the company
• Formalised many methods into procedures
• Formalised and composed Test Plans and Test Reports
• Introduced metrics to clearly monitor testing progress

Bracknell

• C&W is a major international Telecom provider, providing any form of communications required to mainly business customers.Responsibilities: Management of the Development and Test Centre. A captive network capable of.
• Recognition from a supplier that if I reported a fault it had been investigated beyond their own expectations and was to be taken very seriously.
• Improvement of departmental service level to satisfy our customers’ needs beyond their expectations.
• Organisation of space and resources to accommodate major business critical projects.

London, United Kingdom

• Videotron was one of the early Cable operators and the first in the UK to achieve “Cash flow positive” status. Responsibilities: Responsible for all O&M and development aspects of the Nokia Telephone exchanges..
• Recognition from a supplier that if I reported a fault it had been investigated beyond their own expectations and was to be taken very seriously.
• Improvement of departmental service level to satisfy our customers’ needs beyond their expectations.

Watford, United Kingdom

Maintenance and Operations of National Mobile Phone exchanges, both analogue and digital networks.

Coventry, United Kingdom

Installation and commisioning of System X National and International Telephone exchanges. Including Performing Acceptance testing with the client.

Hnd Electronics And Communications Engineering, Telecommunications

Physics, Maths, English, Statstics