Stephen Baker Email & Phone Number

San Francisco, California, United States

• Responsible for designing, developing, and maintaining Prosper's marketing stack to meet business requirements for communications. Includes SMS, Push, Email, and InApp messaging channels for both commercial and.
• Oversee and maintain Prosper's Iterable instance and the broader digital marketing technology stack.
• Build SQL models in dbt that power analytics dashboards and audience selection.
• Develop/manage a Python-powered 'marketing solutions' library that automates mundane tasks (including a database snapshot of template and campaign metadata, plus a Jupyter environment to work in-memory).
• Evaluate design outcomes to ensure technical objectives are met for new projects.
• Collaborate with the data engineering team to ensure data tables are processed, transferred, recorded, and utilized effectively.

• Responsible for holistic implementation of marketing communications, including vetting of data streams, audience selection inputs, template architecture, regulatory business logic, and more. A fast-paced environment.
• Leverage Looker to power visualized dashboards for reading campaign performance, opt outs, and monitoring data reliability; includes building the tables for data sources (powered by BigQuery Delta Lake and DBT).
• Assist Data Engineering team with deploying new audience selection jobs (Airflow, DBT, and BigQuery).
• Report to the Director of Email & Lifecycle Marketing; responsible for service operations emails and SMS, including hardship programs and crisis communications.
• Lead email developer, empowering templates with modular architecture and dynamic features (powered by HTML, Handlebars, and GitHub for version control).
• Assist with audience selection criteria, including reviewing PR submissions for GCP queries and audience logic.

• Responsible for intake, deployment, and upkeep of various data sets for business stakeholders, in addition to the occasional special project such as API integrations with third party tooling or software.
• Creator and owner of the audience selection PySpark stack, called Audience Engine: automating the cron jobs in Databricks that send the millions of emails to customers based on data from several external sources.
• Leverage cloud storage technologies to make data available in a variety of applications, such as Snowflake, BigQuery, Delta Lake, etc.
• DBX deployment pattern with full refresh model to support a robust, safe, and easy-to-use CI/CD pipeline.
• Develop internal tooling to centralize functionality, such as an audience selection wrapper to automate email and SMS campaigns between lead data sources, Databricks workflows (jobs), and message delivery platforms.
• Create integrations with third party APIs, such as a "scraper" that builds data sets for app push and email templates housed within Iterable, eliminating the need for manual review (e.g. for copy changes) and enabling.

Responsible for the deployment of audience selection scripts and files for use in email campaigns, in addition to serving as a key stakeholder in the consumption of lead data for use in email templates and SMS/In-App communications to end users for an enterprise environment. Additional technical tasks include interfacing with our email platform (Iterable).

Tempe, Arizona

• Email marketing operations, strategy and implementation specialist for Carvana products and services using the Iterable (primary) and Marketo (secondary) automation platforms.Software used for this position: Adobe.
• Work with Director of Communications to coordinate promotional and transactional/operational messages.
• Work with data science and analytics team to build targeted/segmented audiences for nurture and blast campaigns.
• Plan, build, optimize and monitor all customer-facing email templates from the ground up; ensure compatibility strength of email templates across varying clients (web, mobile, desktop).
• Create and manage all email-optimized HTML snippets within Iterable for use by other campaign managers in modular template construction.
• Build Iterable workflows to direct email and SMS communications based on external data feeds.

Chandler, AZ

• Email operations, strategy and deployment specialist for Tanga products and services using Salesforce Marketing Cloud.
• Template development, optimization and implementation.
• Development of automations and data structures to deliver personalized campaigns to customers, including drip campaigns and nurture series.
• List segmentation and audience management.
• Cross-functional coordination with copywriters, merchandisers and marketers to ensure timely delivery of scheduled campaigns.
• Cross-functional coordination with development team to ensure healthy data consumption and management of integrated send programs (i.e. triggered sends).

Chandler, AZ

• Manage and maintain Web Content Team's production of listings for Tanga and its subsidiary websites.
• Weekly meetings with COO and other department heads to discuss existing processes and where improvements can be made.
• Weekly meetings with web content and buyer teams to discuss upcoming product offerings and sales, including timely requirements of content team to meet planned promotional schedule.
• Delegate roles to team members as necessary to meet demands of new or existing projects.
• Communicate identified product listing errors and pricing errors upstream and downstream so appropriate action can be taken by customer service team if necessary.
• Review entire content creation flow, inbound and outbound, for accuracy (such as pricing, descriptions, buyer requests about their listings, product listings in relation to site mapping and placement, etc.).

Chandler, AZ

• Creation of eCommerce product listings for Tanga and its subsidiary websites utilizing a text-based editor with some HTML and CSS, housed within a custom administrative platform.
• Creation of eCommerce web landing pages for the purpose of marketing (HTML, CSS).
• Utilization of various Microsoft and Google products during content production, including for purposes of content creation and content scheduling.
• Utilization of "macro" software to meet large volume of content requests from outside departments.
• Weekly meetings with web content and buyer teams to discuss upcoming product offerings and sales, including timely requirements of content team to meet planned promotional schedule.
• Communicate identified product listing errors and pricing errors downstream so appropriate action can be taken by customer service team if necessary.

Chandler, AZ

• Answer customer inquiries and questions via ZenDesk customer service platform.
• Answer customer phone calls and process requests for refunds, cancellations or requests for information about Tanga and the Tanga network of products.
• Processing of product returns to the company, including verifying correct receipt of returning merchandise and management of return payments to customers.
• Cross-functional coordination with content management and buying teams regarding incorrectly listed products, mispicked product shipments and situations resulting in out of stock product.
• Underwent weekly performance measurement and compliance under CS manager.

Mesa, AZ

• Temporary position. Assisted students with graphical requirements for capstone projects.Primary duties included:
• Meeting with students/groups 1-on-1 for presentation template consultation and assisting with development.
• Introducing students to advanced software for presentation needs (Illustrator, InDesign, etc.) -- instead of students relying on PowerPoint.

Tempe, AZ

Temporary position. Digital filing/organization, general office duties and some manual labor.

Chandler, AZ

I worked on cars. General drivability repairs such as brakes, radiators, etc.