Stephen Flood Email and Phone Number
With over 16 years of experience in the IT and Telecommunications sector, I am a passionate and skilled field service technician who enjoys providing excellent customer service and technical support. I have completed two level 3 diplomas in ICT professional competence and ICT systems and principles, as well as an advanced level apprenticeship in IT software, web, and telecoms professionals. I have a strong interest in hardware and software installation, troubleshooting, and maintenance, and I am always eager to learn new technologies and tools.Since February 2017, I have been working as a field service technician at Virgin Media O2, one of the UK's leading broadband, TV, mobile, and home phone providers. In this role, I am responsible for installing, testing, and repairing various products and services for residential and business customers, such as broadband, TV, WiFi, and phone lines. I also provide technical support and advice to customers, ensuring that they are satisfied with the quality and performance of their services. I use my skills in hardware installation, technical support, and software installation to deliver efficient and effective solutions, and I work well with my colleagues and managers to achieve our team and company goals.
Multitone Electronics Plc
View- Website:
- multitone.com
- Employees:
- 102
-
Field Services EngineerMultitone Electronics Plc Jul 2024 - PresentNorthern Ireland, United Kingdom -
Field EngineerIbs Systems (Ni) Ltd May 2024 - Aug 2024Lurgan, Northern Ireland, United Kingdom -
Field Service TechnicianVirgin Media O2 Feb 2017 - May 2024Provide timely and effective support to Virgin Media O2 residential and business customers. Responsible for setting up, servicing and repairing of the fibre and copper network in out of the customers properties and configuring routers for internet access via dynamic and static IP configuration. I also install, service and repair cable tv and telephone services.Regularly mentor new starters and have extensive knowledge of the Virgin Media O2 network, consistently providing support for my peers as and when required. -
It Support SpecialistUse It Computers Ltd Jan 2008 - Jan 2017Rishton, England, United KingdomResponsible for providing technical support to in-house and remote clients. My main responsibilities would include remote support for business clients around the U.K. I also built and repaired clients’ computers, installation and repair of local and network printers and or other components, plus diagnosing and repairing software faults of Windows Operating Systems,Microsoft Office etc.
Frequently Asked Questions about Stephen Flood
What company does Stephen Flood work for?
Stephen Flood works for Multitone Electronics Plc
What is Stephen Flood's role at the current company?
Stephen Flood's current role is Field Service Engineer.
Who are Stephen Flood's colleagues?
Stephen Flood's colleagues are John Melville, Rozlie Mohd.yasin, Christine Bartrum, Rupert Johnson, Kirti Nishad, Stephen David Murphy, Adam Cheshire.
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