Stephen King Email & Phone Number

Franklin, Tn

In leading the broker and sales teams at Franklin Madison, I bring our industry-leading portfolio of insurance products from top-rated carriers to the country’s largest financial institutions and associations. We administer insurance coverage for over 3,000 financial institutions and 20 million people across America. Our product portfolio of insurance programs includes accident, life and supplemental health coverages. Our time-tested products help protect customers – from families building their futures to seniors filling coverage gaps.

Franklin, Tn

Manage sales and broker teams; communicate job expectations as well as provide direction; support and motivate sales team to meet targets and KPI’s; negotiate deal terms for renewal and new client contracts

Franklin, Tn

Grow our credit union revenue through our broker network, strengthen partnerships and engagement with Affinion’s current broker network, cultivate & on-board new brokers, manage strategic and tactical plans to accomplish business goals with our broker partners, market assessment for new brokers, facilitate broker planning and annual review meetings

Franklin, Tn

Client Marketing Manager (Promoted December 2012) Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary. Developed and executed marketing programs and general business solutions resulting in increased company exposure and customer traffic. Worked closely with all product development departments to create and maintain marketing materials. Managed team of four direct reports responsible for on-going product optimization, account management.Senior Operations Manager (Promoted July, 2012) Maintained Operations Manager objectives, and acted in a leadership role in the launch of new benefits, products and processes. Created business rules documentation and processes for internal publication. Works with management to prepare and deliver ongoing training notes and communications to department. Cultivated a positive work environment among my peers.• Manage the weekly Operations Manager control meeting• Act as a liaison to all other departments

Lead a production team of 22 employees in daily operations. The Integrity Unit is responsible for ensuring the accuracy of preliminary findings (what kind of findings-we never really say what they are)(Criminal and civil records searches.The Team Lead delegates and prioritizes employee responsibilities throughout the day, ensures service completion within a four-hour turnaround time, and assesses the client's satisfaction.

Duties: Company Liaison for McKinsey & Company, and Deloitte & Touche USA. Coordinate Civil, State and Federal Tax Lien searches. Organize researchers to conduct litigation searches. Conduct search results diagnostics. Progress Manager for State and Federal searches.