Stephen Mentzer Email & Phone Number

Easton Ohio

Hilliard, Ohio, United States

Managed SKU activation and deactivation for 60-120 plant and yard locations across the company.Managed SKU attribute data setup and updates for 60-120 plant and yard locations across the company including values such as minimum, maximum, safety stock, sourcing, make/buy, etc.Assisted in creation of new SKUs working with product managers to ensure new SKUs are functional.Conducted tests in TEST environments for IT confirm new functionalities concerning SKU maintenance and creation.

Columbus, Ohio, United States

Built, managed, and queried ad hoc reports for managers and clients using crystal reports and MySQL that supported periodic financial analysis of client’s business, including locations, account and balance information.Automated monthly reports for compliance, operations and financial snapshotServed as lead client liaison for new credit card processor implementation; called & converted 15+ clients to enroll in program saving each $4,000 per month; managed deployment of new software.Led implementation of new telephonary system that helped streamline our 25+ service employee operations, enabling expanded capabilities for call routing, call analytics and reporting. Worked with management team to translate new analytics capabilities for improved operational insights.Trained 3 other employees in IT operations using documentation.

Ohio, United States

Led painting jobs, crews of 1 to 4 personsAssisted 5 other crew leaders and trained 10 new employeesPerformed all painting processes with an average bonus rate of 10% Built relationships with clients and helped 40% of clients ask for services again