Stephen Newton Email & Phone Number

Beverley, Gb

Business consultant offering professional services to companies, charities and individuals in the overlapping fields of Change Management, Business Analysis, Process Improvement, Training and Project Management.

Nottingham, England, United Kingdom

Analyst focused on business readiness and transformational change of people, products and processes.

United Kingdom

Assisting clients to consider, document and develop their business processes using Nintex Process Manager (formerly Promapp). Guiding people towards systems automation and adopting lean process methodologies to leverage business benefits through transformational change.Redundancy due to a sudden slowdown in the workload pipeline.

Europe

Customer liaison, product and service implementation consultant to the Visionable client base.The client-facing project manager for technical and non- technical delivery of services involved in SaaS and on-premise solutions; coordination and delivery of professional service functions; monitoring progress and identifying and mitigating risks and issues as they arise.Responsible for effective and efficient process design; ensuring smooth software delivery to stakeholders; liaising with, advising and informing all involved in the operational delivery of Visionable's high quality, secure, multi-camera, videographic product portfolio.

United Kingdom

Using past Project Management and Business Analysis experiences I am managing change by discovering, designing, implementing and reviewing business processes, business roles, products, services and solutions with the primary aim of 'doing business in a simpler way'.Sitting in the Customer Excellence department the focus is firmly on giving customers a smoother experience when interacting with the company. Internally this involves objectively analysing processes, smoothing out complex ways of working, creating less handoffs, defining who is, and who should be involved at each stage. Added, sometimes intangible, benefits might be the creation of efficiencies.

United Kingdom

Working for Tunstall's international group development teams across the globe to capture business requirements, to delve deeper, and tease out the software functionality changes needed to keep our products fresh, functional, user friendly and desirable in the market place.Responsible for requirements capture; liaising between customer and development teams; agreeing the user stores, features, test criteria; prioritising need, change request analysis, wire framing and obtaining stakeholder validation.

United Kingdom

Providing PM functions to the UK business including and not limited to project delivery, creation of project plans, PID creation, client relationship management, risk mitigation etc

United Kingdom

Delivering staff and customer training on IT database and call handling system using conventional hands-on, face-to-face approaches, e-Learning and virtual classrooms, process and system design, business analysis and reporting product functionality requirement capture.

United Kingdom

To bridge an identified gap I am currently acting as a BA for Reporting Solutions. This is a customer-facing role involving requirement capture, recording, communication and translation to development personnel, collation of multiple similar needs and verification of the outputs.This fortuitously gives additional practical support to a formal course of study in the same field. This year I aim to complete a distance leaning diploma in Business Analysis.

United Kingdom

Tunstall Healthcare is committed to assisted living by focusing on keeping people in their homes for longer when they are elderly, infirm or in need of assistance to live independently.Using sophisticated communications devices, clients are able to retain their independence knowing help is but the push of a button away.My role is to provide training, customer software consultation and sales support in product-line demonstrations, allowing people to live with dignity while age, ill health and/or other medical conditions pervades the human body.

Responsible for the needs analysis, design, co-ordination, assessment and, in most cases, the delivery of customer training courses in the EMEA. Training is generally focussed on use, administration and maintenance of specialist communication and IT solutions developed for the emergency services, local government and large commercial organisations.Continuous development of the company's employees through soft skills and technical/product training in line with good practice and the company's awarded ISO standards (9001, 20000 and 27001 in particular).

Hull, United Kingdom

Responsibilities included the delivery of established training APD product and high-level Microsoft courses to staff and customers.

Filey

Hull, United Kingdom

Doncaster, United Kingdom

Money collections agent and customer-facing new business leads collator.

Pgce, Education - Chemistry, Awarded

Education - PGCE: Chemistry and Science

Doctor Of Philosophy (Ph.D.), Chemistry: Liquid Crystals, Postgraduate Research Experience Obtained

Bsc (Hons), Chemistry, Upper Second (2.1)

Chemistry

Higher National Diploma, Chemistry, Pass With Some Merits And Distinctions

Activities and Societies: Sandwich year option 92-93 - studied and worked in Southern France

Licentiateship To The Royal Society Of Chemistry, Chemistry, Lrsc Awarded