Steve Arnold Email & Phone Number

Valley Forge, Pa

• Administer Salesforce.com for multiple divisions of company.• Build Scribe Insight applications to feed SAP data into Salesforce.com.• Develop new applications using RPGLE, SQLRPGLE, CLP and FTP on I Series.• Maintain & enhance BPCS manufacturing system.• Responsible for all aspects of project completion, including gathering specifications and requirements from internal users or external customers, developing time estimates, analysis, design, coding, testing, implementation, documentation, and follow-up. • Developed and implemented a Document Archiving and Retrieval System for Customs Documents, stored in the IFS in PDF format, and retrieved through a sub-file program.• Use Turnover Change Management System.• Use WebSphere Development Studio Client for all project development.

Performed consulting work for multiple clients in a variety of business environments, using all forms of RPG on the AS400. Work includes CGI programming, sockets, and subfiles.Longest client while with Vanguard: • CBA Information Solutions (Credit bureau - 1999-2008) o Team leader, responsible for overseeing all aspects of project completion, including gathering specifications and requirements from internal users or customers of the credit bureau, developing time estimates, delegating tasks to my team of 3 programmers, coding, testing, implementing, documenting, and following up with the end user. o Worked closely with government agencies (FNMA, SLMA) and large financial institutions (WAMU, Chase Manhattan) to develop proprietary credit report delivery solutions while under strict deadlines. o Co-developed XML based credit report ordering system, hosted on the AS400, including synchronous and asynchronous response methods, using IBM API’s.. o Co-developed on-line credit report ordering and inquiry system, hosted on the AS400, using CGI interface. o Troubleshot all software related issues to maintain constant flow of credit information to customers. o Used Aldon Change Management System. • Other clients include: (1991-1999, 2009) o Menley and James Laboratories: worked on customer ordering systems using Gentran EDI, as well as customer billing. Appointed IT manager for 3 months when regular manager went on maternity leave. o Multnomah Athletic Club: on-line billing inquiry using CGIDEV2 programming. o Riddle Memorial Hospital: patient billing applications. o National Properties, Inc: maintenance project tracking, rent rolls, vacancy listings, a/p, a/r and g/l. o Dietz and Watson: ingredient supply tracking and billing systems. o Affinity Insurance: various insurance related systems, and IMS/21. o John Maneely Company: inventory tracking and accounting systems.