Steve Gallo Email & Phone Number

Toronto, Ontario, Ca

Toronto, Ontario, Ca

New York, Us

- Manage team of Technical Account Managers in activating new business on Xandr Invest DSP.- Participate in product releases by managing PSLs – drivers of services enablement and product release support. - Coordinate with commercial/sales leads to provide ongoing servicing for ~$70mm in potential annual revenue.- Develop client feedback into use cases for Product Management backlog.- Deploy process management (Kanban) on long term activation projects to ensure timely enablement.

New York, Us

- Manage team of Capability Specialists to analyze and interpret internal and external product feedback and improvement opportunities in order to generate user stories and perform gap analyses.- Own engineering, services, sales and product relationships for Prebid.js, JavaScript API Tagging and Mobile SDK workflow improvements.- Attend Product syncs and strategy planning sessions to aid in construction of roadmap. - Lead tool development to reduce client pain, managed sprints using agile workflow in Jira.

New York, Us

New York, Us

Dallas, Texas, Us

Responsible for timely troubleshooting and resolution of small business to enterprise web advertising issues with client marketing campaigns developed on Monetate. Responsible for assisting clients in deployment and troubleshooting of API integrations with Monetate, troubleshooting HTML/CSS/Javascript issues with marketing campaigns, and troubleshooting software issues. Also responsible for resolving break/fix issues in agile sprints.

Roseland, New Jersey, Us

Develop and maintain scripts for automating QA manual functional test cases. Assist in creation of content management system for monitoring of internal processes. Leverage C# and VBScript to automate test case processes. Developed application for facilitating packaging process using C#.

Montclair, Nj, Us

Provided Mac and PC technical support for over 20,000 faculty, staff and students by email, phone support, remote support, live chat and walk in support in a timely manner. Utilized Help Desk tracking software to create, update, escalate and close resolved incidents for all phone, email and in person requests, questions or problems. Consistently answered the Technology Solutions Center phone and escalate calls as needed via the Help Desk Ticket. Replaced hardware, and imaged PCs and Macs. Assisted in deploying Active Directory across campus, migration of user accounts, and upgrades to new machines.

Montclair, Nj, Us

Assisted in development of hyperspectral imaging software to process data matrices of hyperspectral cubes. Presented work at conferences and traveled to participate in distributed computing seminars.

Montclair, Nj, Us

Reporting directly to the Community Director, responsible for the day to day interaction and development of the students who reside in the residence halls. General responsibilities include maintaining a safe and secure environment for resident students, student community development, educational programming, and associated administrative responsibilities.

Frisco, Texas, Us

Provide remote support for ActiveBatch Workload Automation for clients in over 45 countries. Support systems administrators and developers by developing logical and programmatic solutions to workflow operations. Execute test scenarios for client solutions utilizing PowerShell and VBScript scripting languages.

Bachelor'S Degree, Computer Science, Information Technology

Education record