- $2.0 billion document solutions hardware and software provider• In charge of all administrative functions including personnel, systems, and facilities related to the sales process. These functions include ordering, inventory, logistics, credit, invoicing, customer service,/help desk, commissions, accounts receivable, indirect sales, and collections.• Responsible for 350 headcount at 5 North American locations with overall spend of $27.3 million. • Implemented Six Sigma programs resulting in improved cycle time of processing orders and deliveries (25%), decreasing error rates and billing issues (50%), reducing inventory (40%), increasing customer satisfaction (10%), and saving company $800K annually. • Implemented employee cross training and various system automations reducing direct expenses by $6.8 million since 2006.• Officer of the Company and member of Chief Executive Officer’s Leadership Team giving monthly updates on administrative departments performance, improvements, and issues.• Improved cash collection by reducing Days Sales Outstanding by 10 days from 49.5 days in 2007 to 39.5 in 2010.• Reduced call center abandon rate from over 7% to 2.1% in two years.• Increased outbound sales by 10% in 1 year improving from #13.7 million to $15.1 million.• Integrated acquired companies’ operations and processes to better serve customers and realize operational efficiencies.• Developed business continuity plans for all locations to ensure that all critical business functions are available to customers, vendors, and suppliers in case of emergencies or disasters.

In charge of all administrative functions including personnel, systems, and facilities related to the sales process. These functions include ordering, inventory, logistics, credit, invoicing, customer service,/help desk, commissions, accounts receivable, and collections.Responsible for 350 headcount at 5 North American locations with overall spend of $27.3 million. Implemented Six Sigma programs resulting in improved cycle time of processing orders and deliveries (25%), decreasing error rates and billing issues (50%), reducing inventory (40%), increasing customer satisfaction (10%), and saving company $800K annually. Implemented employee cross training and various system automations reducing direct expenses by $6.8 million since 2006.Officer of the Company and member of Chief Executive Officer's Leadership Team giving monthly updates on administrative departments performance, improvements, and issues.Improved cash collection by reducing Days Sales Outstanding by 10 days from 49.5 days in 2007 to 39.5 in 2010.Reduced call center abandon rate from over 7% to 2.1% in two years.Integrated acquired companies' operations and processes to better serve customers and realize operational efficiencies.Developed business continuity plans for all locations to ensure that all critical business functions are available to customers, vendors, and suppliers in case of emergencies or disasters.

Profit and Loss Statement responsibility ($350 million in revenue). Approved, reviewed and developed all departmental budgets. Oversaw parts of the accounting group, reviewing monthly journals, accruals, and analyze expenses. Led customer profitability project resulting in saving the company $400K. Developed financial models for financial analysis and planning and merger/acquisition activity. Reviewed business cases to approve implementation of new products and developed Company's strategic plan and budgets. Saved company $6 million by foregoing unprofitable projects. Reviewed credit, leasing, and legal issues for business units.Approved 6 major new product launches, which generated $100 million in 3 years and generated $30 million in the first year.

• Performed general Financial Analysis, Accounting, and Regulatory reporting functions. Also, consolidated Profit & Loss formats by Product and Market Segment for profitability analysis. • Developed financial models in the area of human resources and to track capital expenditures. Saved company $1.1 million in labor negotiations and $10.3 million related to buying call switches.• Developed business cases for new products, resulting in approval of 10 products including Caller ID.• Responsible for producing and verifying ad hoc requests from the FCC regarding data to make sure company was in compliance with federal guidelines. Company never fined due to timeliness of reports.• Project leader for rebuilding financial systems for the company. Successfully implemented new financial systems and processes to keep company competitive in the marketplace and to better serve its’ customers. Saved company $1 million per year for five years.• Developed Strategic Plans including financials, which launched the company into the cellular marketplace and the long distance telephone market.• Successfully managed budgets that totaled more than $75 million and saved company $250K in negotiating capital purchases.• Worked on mergers and acquisitions including that of Centel Telephone Company.• Was able to standardize state regulatory functions resulting in the decrease of 10 headcount and savings of $500K as well as mechanizing regulatory financial reporting processes saving 2 weeks in production time.

Performed general Financial Analysis, Accounting, and Regulatory reporting functions. Also, consolidated Profit & Loss formats by Product and Market Segment for profitability analysis. Developed financial models in the area of human resources and to track capital expenditures. Saved company $1.1 million in labor negotiations and $10.3 million related to buying call switches.Developed business cases for new products, resulting in approval of 10 products including Caller ID.Responsible for producing and verifying ad hoc requests from the FCC regarding data to make sure company was in compliance with federal guidelines. Company never fined due to timeliness of reports.Project leader for rebuilding financial systems for the company. Successfully implemented new financial systems and processes to keep company competitive in the marketplace and to better serve its' customers. Saved company $1 million per year for five years.Developed Strategic Plans including financials, which launched the company into the cellular marketplace and the long distance telephone market.Successfully managed budgets that totaled more than $75 million and saved company $250K in negotiating capital purchases.Worked on mergers and acquisitions including that of Centel Telephone Company.Was able to standardize state regulatory functions resulting in the decrease of 10 headcount and savings of $500K as well as mechanizing regulatory financial reporting processes saving 2 weeks in production time.

Managed fixed assets and supervised capital budget expenditures. Created fixed asset register for tracking capital spending and calculating depreciation amounts. Saved company $1 million in depreciation by writing off assets no longer in use or owned by the company.