Over the past 17 years I have experienced working in events, film production, hospitality and a digital agency. Amongst that time I had the pleasure of taking 2 and half years to embark on travelling several parts of the world, with countries including Australia, Cambodia, Vietnam, Laos and Thailand. I now live with a passion for working to live, I love working on great projects with great people. Highly organised, creative individual with excellent communication skills. Thrives in a dynamic, deadline-driven business environment and the ability to demonstrate the leadership and authority required to move projects forward in a firm but respectful way. Digitally literate, A focused and committed professional, with extensive expertise gained. Commercially astute, with the ability to identify business opportunities and implement effective promotional & marketing activities to raise corporate profile and consolidate on year-to-year expansion. A well presented, confident and articulate communicator and negotiator at all levels, who commands respect and credibility through the projection of a professional image.
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Junior Project ManagerMissionxBournemouth, England, Gb -
Co-FounderCrema Cafes Sep 2022 - PresentBoscombe, England, United Kingdom☕️ -
Head DrifterSouth Coast Drifters Nov 2019 - PresentBournemouth, United KingdomRecently I set myself a task, dare to fail. So under the guise of a dare to fail side project I started an apparel brand call South Coast Drifters. The goal is threefold1. Learn more about marketing and how to take something from idea to reality and all that's involved in the process.2. Build something I'm passionate about that could one day use it's influence to help those less fortunate than others.3. Just do. Rather than allowing negativity, fear and the past dictate your emotional state, live in the moment be present and do now what may benefit my future self... It has genuinely been an emotional rollercoaster, but it's up and running now, lessons have been learnt the hard way, loads more to learn and master and fail I imagine. Buy the ticket, take the ride.... -
Operations ManagerUrban Garden Feb 2020 - Aug 2022Bournemouth, England, United KingdomOverall responsibility of managing the restaurant operations, its profit and loss, the senior team and general day-to-day operations reporting directly to the managing director. Project management of the new venue expansion. This includes a new venue concept and added three new outdoor terraces neighbouring the existing venue. Adding another 120 covers to overall operations. Including design, planning and liaising with the construction team to deliver the finished project. Working with key stakeholders to reduce the impact of building works on commercial and residential neighbours. Operated 349 covers seated restaurants across two venues and 6 terraces, roughly turning over 1,500 covers a day on peak dates. Navigated through 2 years of Covid restrictions and changes which was a challenge in itself (remember the scotch egg!)Managed digital assets such as website, menu designs, social media, email marketingHeaded up recruitment of seasonal staffing flux, doublings the team's numbers to 50+ through core months of the year. Managed all budget, forecasting and P&L of the operation Regularly attended senior management meetings reporting to the Managing director, finance director and group senior teamDuring lockdown took part in a Peer network programme (On resilience & adaptability) - Evolve Group- Motivational map- Change management - Strategies for growth - Building resilience - Understanding leadership & influence
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Operations ManagerThe Dancing Moose Group Jun 2015 - Nov 2019Bournemouth, United KingdomIn my time at the Dancing Moose brand, we successfully opened 6 sites in under just 6 years, oversaw a workforce of between 100-130 working within a senior management setup being involved in all aspects of the business from site procurement, licensing & legals, budgeting, project management of the build and then the continued running of the day to day operations. Responsibilities:Multi site management with a combined projected turnover of over £5,000,000 a year.To recruit, support & train an exciting, passionate, energetic management teamTo drive sales & quality of service in cohesion with each otherAchievements: We broke sales records for peak events through out the year such as the Xmas sales period, six nations events and bank holidays through thorough planning and successful execution of marketing plans. Drove food sales across the board through successful marketing awareness campaigns and customer satisfaction. Successfully increased combined food and drink margins through strategic pricing, costings and buying savvy.Grew an engaged and relevant audience on digital & social media platforms Facebook & Instagram, launched new website using squarespace allowing greater control and ease of use for our digital needs.
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General ManagerThe Dancing Moose (Rpc2) Apr 2014 - Jun 2015Ashley Cross PooleGrew business 50% up year on year. Business due to turnover at least £1,300,000 this yearA major driving influence in building & curated the brand via the following:Music policyMenu selectionsDrinks offeringStyle of serviceAdmissions policyTone of voice for social media, marketing, advertising & PRSystems oriented managementBuilt P&L using Google drive to allow cloud access to figures for senior management, directors & admin staff..P&L sheets consisted of:Wet stock - To allow Wet GP% to be worked out on weeklyDry stocks - To allow Dry GP% to be worked out on weeklyConsumables - Control ordering costs Week to week - year on year analysisPrice matrix - Work out correct pricing strategy for all size/ measures of productsLabour sheet - Labour cost breakdownPetty cash control - Financial costs control Stock count iPad counting - reducing repetitive data inputtingBuilt labour forecast sheet to help forecast projected labour spend against forecasted turnovers to reduce rogue labour costs.
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Project Manager3 Sided Cube Sep 2013 - Jan 2014Bournemouth, United Kingdom3 SIDED CUBE is a creative digital agency based in Bournemouth, made up of talented team with a passion for everything digital. Who strive to produce innovative work that delivers outstanding user experience. The team have been lucky enough to work with some outstanding clients such as; The American Red Cross, British Red Cross, Boots and RNLI, for who we have created some amazing digital work. Recent successes include:#1 App in the UK and France #2 App in the US #1 Medical App in 34 Countries European Digital Communications ‘Best Mobile App’ award 2012 ‘Charity and Not for Profit’ Digital Award Winners 2013ResponsibilitiesMonthly invoicingManage client accountsIdentify and resolve issues and conflicts within the project teamRecording and managing project issues and escalating where necessaryMonitoring project progress and performanceProviding status reports to the project sponsorCoordinate a team of designers and developersTo Define project scope, goals and deliverablesEnsure the team sticks to deadlinesWork on proposals, SOWCarry out of functionality and design reviews UI TestingClients:EssilorAmerican Red CrossRNLIBritish Red CrossGlobal Disaster Preparedness Center (GDPC)Maximum Performance International (MPI)BootsOPSMSaatchi & Saatchi AustraliaLuxottica GroupMobile App projects worked on:First Aid by British Red CrossFirst Aid by American Red CrossSwim by American Red CrossPet by American Red CrossHurricane by American Red CrossTornado by American Red CrossAustralian First Aid by GDPCCanadian First Aid by GDPCMexican First Aid by GDPCIrish First Aid by GDPCIsrael First Aid by GDPCChinese First Aid by GDPCSwedish First Aid by GDPCIcelandic First Aid by GDPCCzech First Aid by GDPCOPSM Eye CheckBoots Eye CheckVision test by EssilorPaperboy eCommerce by 3 Sidedcube -
Production Co-Ordinator/ManagerLovelove Films Aug 2012 - Sep 2013Bournemouth, United KingdomHelp to determine the most efficient and economic way to schedule shoots, negotiate business deals for crews, locations and technical equipment, and make day-to-day production decisions to ensure that productions proceed smoothly. Responsible for the day-to-day workings of the production office,ResponsibilitiesIn charge of the expenditure of the 'below-the-line' budget.In pre-production work closely with the Producer, Line Producer and First Assistant Director to break down the script page by page, and to prepare a provisional schedule.Consult with the various Heads of Department to estimate the materials needed, and to assist in the preparation of draft budgets.Assist Producers in interviewing and selecting crews and suppliers to meet production requirements. Negotiate rates of pay, and conditions of employment, ensuring compliance with regulations and codes of practiceNegotiate, approve and arrange the rental and purchase of all production materials, equipment and suppliesOversee the search for locations, sign location releases, and liaise with local authorities and the Police regarding permits and other permissionsensure that all bills are paid, that tasks are delegated properly, and that people work well togethersetting up and implementing financial monitoring systemsControlling production expenditureMonitoring and controlling the progress of productionsOverseeing production paperwork, such as releases, call sheets, and daily progress reports; and liaising with the First Assistant Director on set, to ensure that the production schedule and departmental budgets are on targetSign and authorise all purchase orders, and help the Production Accountant to prepare weekly cost reports.Make changes to the schedule and to the budget as required, and ensure that these changes are brought to the attention of all relevant personnel.Deal with any personnel problems or issues that may arise, and ensure that all Health and Safety regulations are adhered to. -
Production AssistantLovelove Films Aug 2012 - Aug 2013Bournemouth, United KingdomAttending production meetings;Typing, editing, copying and distributing scripts;Organising travel arrangements for cast, crew and production executives;Booking hotels or organising accommodation for cast and crew; Typing and distributing schedules, or call sheets; Assisting cast members and at times running errands for them;running errands between the production office and other departments;Dealing with accounts and expenses. -
General ManagerAce Of Clubs Feb 2012 - Sep 2012Successfully project managed the refurbishment of the venue ready for the launch date.Hosted The infamous Innercity clothing parties throughout the summer
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General ManagerCowboy Leisure Mar 2007 - Jan 2009Bournemouth, United KingdomKlute lounge is a premium bar which operates in conjunction with Funki Sushi. Funki Sushi has gone from strength to strength and has huge potential of becoming a well known brand within many towns in UK. Klute is an established up market bar which is aimed at young professionals aged 23 upwards. Funki Sushi serves top quality sushi accompanied by a Thai fusion menu which can hold its own along side the high standards of the sushi.Achievements:* Launched Funki Sushi to go, realising our location was too far out for most people at lunch times, we decided to take Funki Sushi to them by supplying the busier sandwich shops with a selection of sushiboxes that are far superior to any box bought from Tesco or Marks and Spencer's etc. a new part of the business which is growing steadily and also raising brand awareness.* Implementing a new student night in conjunction with promoters, realising that on the weekends our door policy was so strict we were missing out on a large share of the student market. We targeted the upper echelons of the student world to create a premium student night in suiting with our brand style which increased sales from 700-900 pounds to a consistent 3000 pounds plus. We are now looking to improve this once again to 5000 pounds due to brand awareness which has now been successfully created.
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Assistant General ManagerFuture 3000 Jun 2003 - Dec 2006Bournemouth, United KingdomBliss, a 1.4 million pound bar situated within the town center which turned over 2.2 million the last year. Originally opened as a restaurant bar, which progressed to a late night bar, moving with the local trends, capacity of 900 with 4500 people passing through the doors on a summer saturday night and 9000 people plus throughout the whole week.Achievements:* responsible for marketing & organising all live music events within the unit.* Implemented a student night competing against local competition, increased sales from 1700 pounds to 7000 pounds consistently, out competing local competition until they withdraw their night.* Increased sales on Thursday from 2500 pounds to 6000 consistently* managed 35-40 bar staff* reduced staff turnover from 40% to 15%
Steve Madden Education Details
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Bournemouth And Poole CollegeMedia -
St Peters School
Frequently Asked Questions about Steve Madden
What company does Steve Madden work for?
Steve Madden works for Missionx
What is Steve Madden's role at the current company?
Steve Madden's current role is Junior Project Manager.
What schools did Steve Madden attend?
Steve Madden attended Bournemouth And Poole College, St Peters School.
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