Steve Herrmann Email & Phone Number

Harrison, Ohio

Erlanger, Ky

• North American Strategy for Supplier QC ManagementConceived vision for integrated Supplier Quality Lifecycle Management direction based on Toyota Vehicle Lifecycle, and secured buy-in from Executive ManagementDeveloped detailed concept for QC Lifecycle Management suite of tools; documented and achieved consensus with Toyota IT ManagementCreated program business requirements and compiled into vendor scorecard; evaluated potential vendors against objective criteria, and presented… Show more • North American Strategy for Supplier QC ManagementConceived vision for integrated Supplier Quality Lifecycle Management direction based on Toyota Vehicle Lifecycle, and secured buy-in from Executive ManagementDeveloped detailed concept for QC Lifecycle Management suite of tools; documented and achieved consensus with Toyota IT ManagementCreated program business requirements and compiled into vendor scorecard; evaluated potential vendors against objective criteria, and presented findings to Executives for approval of selected vendorIMPACT: Platform will support management of 7,000+ users using 20+ applications within the Quality Lifecycle suite.• Supplier Product Master for QualityCreated master list of supplier parts and raw materials subject to direct Toyota oversight for QC, and automated its maintenanceDeveloped process to record and maintain information regarding OE ownership for Quality oversight for each supplier part and raw materialIMPACT: Foundational element for Quality Lifecycle Management system. Active database of 700,000+ records for parts and materials used on all vehicles, engines, and transmissions produced by Toyota in North America.• Mass Production Non-Conformance Handling SystemOptimized and standardized regional process for recording and disposition of part non-conformances; documented and analyzed all local processes at 10 North American Manufacturing Companies, eliminated waste and pain points, and achieved consensus from all to adopt common processDeveloped mobile-enabled tool to facilitate and enforce regional process, improve job efficiency, and centralize collection of non-conformance data to support Quality improvement at regional levelIMPACT: Agile project, completed in 3.5 months, in time to support launch of new production line for Lexus vehicles. North America efficiency improvement: 40% reduction in time between Detection and Disposition Show less

Covington, Kentucky

Provided Import/Export rate development and sales support for international logistics company, with primary focus on shipping between the United States and Asia. Functioned as the primary sales contact for major customers representing over $500 Million in annual business.

Kumamoto, Japan

Expatriate position in Kumamoto, Japan. Provided instruction in English grammar, conversation, and composition to approximately 70 students ranging in age from 3 to 70 years old. Organized events attended by local residents and other expatriates to facilitate cultural understanding.

M.A. (Not Completed), Japanese Sudies

Completed one year of Master's Program in Japanese Studies. Coursework focused on Japanese language, history, and politics.

B.A., Asian Studies, Political Science

Activities and Societies: Kitty Hawk Drill Team, Pi Sigma Alpha National Honor Society Double major in Asian Studies and Political.