Stephen Joseph Email and Phone Number

• Handled one account.• Primary point of contact for one Account• Responsible for managing all the operational requirements of the client like sharing ofDaily/weekly and monthly reports for maintaining client relationship.

• Achieve constant business/Revenue growth and market share goals for assigned client.• Communicate and prioritize client requirements, provide business solutions partnering with Recruiting Team to help clients meet their short and long-term businessobjectives, while meeting company’s strategic business goals.• Coaching & mentoring team members• Generating leads through contacts with existing client managers for upcoming positions/projects and activities at the client end and delivering it.• Maintaining excellent business relationships, closing deals, and driving high levels of customer satisfaction and retention by estimating partner’s needs, expectations, and goals.• Managing and sharing Daily/Weekly/Monthly performance data with client and chase client proactively for updates and better results• Proactive approach towards client's current and upcoming demands and coordinate with internal recruitment team and build a plan to meet the client expectations.

Primary source of contact for all the clients.Independently handled End to End Recruitment with Vendor Eco System. Client Relationship, Client engagement. Meeting with the clients on a regular basis to understand their assignments and to acquire new requisitions.Provide training to all team members and new joiner on a regular basis.Handling assignments of SAP, Java and DotNet for contract positions. Priorities client requirement and assigning daily tasks to the teamAnalysis & generation of various reports to Management and Client as per meeting Building new clients and also managing existing client.

Working directly along with CXO's to Map Business Opportunity and build Strategic Alliances for expanding the Digital logistic product division. Data Mining, Cold calling and converting the potential lead to closure Presenting Product demo to decisions makers (potential clients) on WebX/screen sharing applications. Collect feedback on the existing and products in pilot mode for improvement. Actively worked with product development team to solution market needs based on potentialcustomer engagements.

• Primary source of contact for all the clients.• Independently handled End to End Recruitment.• Handling a team of 15 In-house and Part time (Work from Home) Recruiters and mentoring them to close the assignments as per the deadlines.• Client Relationship, Client engagement and helping the BD team to roll out of new clients & provide business development support also.• Meeting with the clients on a regular basis to understand their assignments and to acquire new requisitions.• Provide training to all team members and new joiner on a regular basis.• Updating of records on a daily basis and Keeping track a on billing, revenue and closure of assignments.• Maintaining employee record, leave records, attendance, assisting in performance management and office administration for day to day operations.• Handling assignments at across the level in IT & Non IT verticals for temporary and permanent positions at across the levels. • Responsible for Joining and exit formalities of the associates.• Guided Start Ups in JD Creation, Offer letter creation, Candidates document submission, Induction, Salary Negotiation Etc.,• Priorities client requirement and assigning daily tasks to the team• Handling Team of Bangalore & Chennai Branch• Analysis & generation of various reports to Management and Client as per meeting

• Research and Development, Data Mining, Supervise Plan Implementation, Cold Calling and Converting leads to Opportunity.• Target Countries: USA, UAE, Australia, Netherlands and Luxembourg• Fixing Meeting for CEO in UAE, USA, Australia and Luxembourg for Engineering Business opportunity.• Regular follow up with design/drafting team for update on projects and keep the clients informed.• Regular follow up on existing clients social sites for more business opportunity.• Attend engineering related expo for business opportunity• Regular check on warm prospects for opportunity• Updating and extract database from Sales Force application.• Creating daily, weekly and monthly report to management. • Strategizing warm clients opportunity on weekly meeting and share the MOM with team members and management• Identifying vendors for engineering services when overload of work and negotiate on bills • Closes new business deals by coordinating requirements; developing and negotiating contracts; Integrating contract requirements with business operations.• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities.• Regular check on companies’ brochures and VC availability and order if required.• Coordinate abroad clients visit to office and accommodate

• Mortgage process• Interact by phone with outside parties to solicit orders for services, • Request payments, • Make appointments with county and vendors • Collect information or conduct follow-up. • Interacting with county for utilities• Prepare daily and weekly report in Excel• Update information on oracle Application• Sending Fax and Emails to County and Vendors• Contact vendors for regular check on Mortgaged properties• Team building and interaction

 Respond to customer inquiries Research required information using available resources Handle and resolve customer complaints Provide customers with product and service information Process orders, forms and applications Identify and escalate priority issues Route calls to appropriate resource Complete call logs and produce call report on Oracle Application QC Team members calls and provide rating for calls Report daily data tracker Draft emails for priority files and working on IBM lotus Training for new Joiners/Batch