Steven Daignault Email & Phone Number

Port St. Lucie, Fl, Us

XMS Solutions specializes in application migration and related business operations process maturity. XMS professional services are utilized by private and public organizations in support of MADJV and other organizational transformation involving cloud and IAM.My work with XMS focused on information security, IAM strategy, and operational execution utilizing domain best practices across a broad scope of business, IT, and security requirements and use cases.

Provided strategic planning, solution development, and implementation services to new and existing customers. Onboarded and ramped up first security services channel partner. Engaged in frequent customer relationship management activities with 60+ customers on active implementations, implementation problems, and solution maturity projects. Collaborated closely with development, technical support, new sales, and renewals teams including staffing interactions and decisions. Made significant contributions to executive committee initiatives, business plan development, and solution selling strategies.

Princeton, Nj

My position of Information Security Program Manager was created by the North American division of Munich Re to better support infosec strategy and planning, financial management, solution implementations, and operational execution across multiple operating companies in the Americas. This proved to be an excellent opportunity for me to perform a broad cross-section of strategic and tactical functions for a rapidly maturing discipline in IT and risk management. I led multiple security solution implementations and was the point of contact for data classification, network security, identity and access management, security awareness, and vendor relationship management.After ~3 years, Munich Re standardized and globalized IT including information security and risk management. A new IT tower was created for information security and risk management functions and my role transitioned to strategy and planning with a focus on budget planning, operational performance, and infosec metrics reporting.

Wilmington, De

Functionally led design, build out, and implementation of greenfield enterprise Active Directory for core DuPont and assisted DuPont’s Chemours separation (spun off 7/1/15) with their AD implementation. New AD solutions based on Microsoft’s Enhanced Security Administrative Environment (ESAE) providing hardened directory services security with advanced configuration, administration, monitoring, and forensic capabilities.▪ Led very large, global team combining corporate, acquired legacy, regionally contracted, service provider, and vendor organizations. Navigated complex business, cultural, and contractual challenges.▪ Facilitated solution development and dependency definition including Oracle IdM, Office 365 Dedicated and Multi-Tenant, Workday, Azure, RMS, ARS, and multiple legacy HR systems and processes.▪ Budget and staffing responsibilities included executive reviews, forecasting, sourcing, and onboarding.▪ PM routines included dashboards, steering / governance / approval boards, and leadership meetings.

Northeast And Federal Regions

Primary responsibility for support and fulfillment of enterprise system management, security administration, and automation software sales and services by US based Engagement Managers. Delivered 60+ projects over a seven year period ranging from small, single location, 25 day projects to very large, international, multiple location, 2,000+ day per year projects including secure work for DoD, DHS, and Treasury. High profile customers included USAF, Army National Guard, IRS, TSA, FEMA, Disney, Citigroup, and TYCO. Employed ITIL, Agile, and MOF industry standards in IT project management. Won singular corporate management award for Excellence in Consulting in 2007.▪ Led pre- and post-sales solution development discussions with customer stakeholders and technical SMEs; identified key business requirements and critical success factors to exceed stakeholder expectations.▪ Obtained “trusted adviser” standing with customers; gained unfettered access to stakeholders.▪ Was a principal contributor to RFPs, SOWs, and project chartering collateral in support of new business, professional services, and implementation of solutions.▪ Monitored budget forecasts and actuals, weekly and monthly status reports, and stakeholder communications.▪ Held Secret and Public Trust security clearances.

Northeast And Federal Regions

Responsibilities included implementation, migration, and operational support for numerous systems management and production control solutions and tools running on large, heterogeneous mainframe, mid-range, and client server architectures. Specific expertise with NetIQ software, BMC’s InControl suite, Remedy, and various performance Management tools and middleware.▪ Discussed implementation and migration objectives; reviewed critical success factors, constraints, and priorities with business and IT stakeholders.▪ Executed project tasks as directed and scheduled; identified and resolved project risks and dependencies and provided second and third level support for BMC’s InControl tools where applicable.▪ Prepared project status documentation and supplemental project status briefings when needed.▪ Finalized standard operating procedures, transition plans to production, and project chartering and closeout documentation.

Pre-sales system engineer and post-sales consultant. Expertise with InControl suite. Made full year Club quota achievement in 1997 (after starting at the end of May) and 1998.