Steven Kaplan Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

• Managed and maintained $3M in annual revenue across 20 General Contractors including account expansion of $500K in recurring revenue
• Led new client implementations including building project plans, process mapping sessions, onboarding and training, integration testing, go-live, and post production support
• Troubleshoot automated interface errors to ensure successful data flow from cloud application to the client ERP system
• Responsible for management and development of four direct reports
• Participated in the sales cycle by leading sales demos for executive level decision-makers, gathering process requirements, formulating a delivery approach, and developing custom proposals for leveraging SaaS

Greater Chicago Area

• Led large scale technology implementation projects at Higher Education clients to develop enterprise-level business solutions
• Managed the implementation life-cycle from planning through go-live, meeting project deadlines and adjusting to shifting client needs
• Delivered enhancements to PeopleSoft Human Capital Management to satisfy client specifications, working directly with functional and technical resources
• Analyzed complex data to support business requirements, validate test case scenarios, and solve production issues
• Served as a trusted advisor to mid- and senior-level management at five major higher education and healthcare clients
• Developed entry-level analysts into billable consultants by delegating project tasks, teaching fundamental consulting skills, and providing continuous feedback

• Served as the functional lead for the Post-Production Support of a Commitment Accounting implementation
• Developed and executed the project plan.
• Facilitated requirements gathering with key stakeholder groups.
• Managed and documented future state business process changes.
• Tested PeopleSoft delivered Budget and Direct Retro functionality to successfully increase the timing of Retro processing and deploy Direct Retros.Led the Encumbrance Stabilization workstream and supported an.
• Oversaw the design and development of four modifications to encumbrance processing to ensure encumbrances were calculated accurately.

Schaumburg, IL

• Analyzed market penetration of a fortune 100 company and developed a business intelligence report including enterprise level proposals for C-Level Executives; led to decision to enter two new markets
• Created a Dealer Prospect Database in concert with outsides sales team and business analysts; increased sales prospects by 105%
• Transformed communication within the Marketing department by building an internal portal in SharePoint
• Researched website engineers and recommended a partner for a new company website; new website launched in November 2012

Vernon Hills, IL

• Developed reports that communicated the costs and benefits to executives on strategies to increase market share and profit margins
• Increased sales 101% and maximized profit by establishing and adjusting pricing list based on demand
• Managed a team of 25 sales representatives across the United States; maintained successful relationships and provided performance assessments based on sales results
• Negotiated vendor agreements and pricing terms with vendors on new products

Indianapolis, Indiana Area

• Designed, developed, and implemented all expansion plans and resources, resulting in 20 new chapters in the United States, Canada, Israel, and England
• Pioneered the first fraternal expansion project ever in the State of Israel at the Interdisciplinary Center in Herzliya
• Created sustainable organizational change through consulting, training, and coaching undergraduate leaders and transforming chapter structure and operations

Indianapolis, Indiana Area

• Analyzed chapter operations and developed appropriate action based on the needs of 26 chapters in 11 states in the Southeast Region of the United States; solutions included change management, leadership development.
• Increased year-over-year recruitment results in the region by 42%

Summer 2001-2004

M.B.A., Leadership, Change Management, And Business Strategy

Activities and Societies: Graduate Assistant - Management DepartmentGraduated with distinction

B.A., Economics And Psychology

Activities and Societies: Alpha Epsilon Pi Fraternity (International Board of Directors 06-07, President 05-06, Recruitment Chair 04-05)