What empowers me is history that informs innovation, humility that expands awareness and relationships that drive creative opportunity. I bring a balanced perspective of experience across industry, a steady and steadfast determination through listening, trust and education, and a resilience to preserver, to pivot and drive the next challenge.Having a passion for service to the customer and accountability, attention to detail, planning and design, I excel with my relationship-building skills in connecting with thought and creative leaders of the industry.• 20+ years relevant customer-facing customer success, account management and project management experience. • Self-motivated, proactive teammate with a desire to impact and offer innovative ideas to inspire customer loyalty and adoption.• Strong active listening, interpersonal skills, and relationship building.• Strong consulting and project management skills, with proven results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams, C-Suite, senior executives, business owners, and day-to-day users.• Savvy diplomacy, tact, and poise under pressure when working through customer issues.Specialties: Relationship-building, Key Account Management, Project Management, Regional Manager, Sales Management, Presentations, Public Speaking, Training & Development, Relationship Concept Development, Design, Customer Satisfaction, Customer Service, Functional, Leadership, Management, Market Planning, Mentoring, New Business Development, Sales, Onboarding, Vendor Management, Remote Worker, Telecommuting.SOFT SKILLSCreativity, Persistence, Resourceful, Passionate and Energetic, Driven to Detail, Persuasion, Problem Solving, Analytical Reasoning, Driving Change, Autonomous Self Starter, Entrepreneurial, Go-getter attitude, Positivity, Relationship-building, Partner Relationship Management.Dual U.S. / Canadian citizen - legally eligible to work in either country