Quality Manager for a team of three Quality Engineers and Technicians for a supporting production on three shifts. Coordinated three different 3rd party contact inspection services in Mexico during product defect containment.Participated in onsite audits and root cause analysis with Zinc / Zinc Nickel plating vendors. Qualified alternate vendor for one automotive part eliminating a failure mode and improving supply to customer.

Quality Manager and Environmental Manager for Pinconning, MI manufacturing site leading a team of four technicians and engineers. Quality team supported production on three shifts and weekends. * Led team to reduce Total Cost of Quality by 20% since 2016 saving the company over $200K annually.* Directed site activities across multiple functions to achieve first ISO 9001:2015 and IATF 16949:2016 certifications in July 2018. * Executed hands-on development in Quality Lab to implement a new contamination test (maximum size and maximum weight) including building a library of false rejects and actual rejects to support a new product launch. Developed presentation based on process capability and root cause analysis of why one requirement was not met. Gained customer acceptance for deviation to enable the site to gain $750K in annual sales. * Conducted internal audits of DURA Global Headquarters (Auburn Hills, MI) in 2018 and 2019 for conformance to ISO 9001:2015 and IATF 16949:2016. Presented results to top management. * Directed site activities across multiple functions to achieve first General Motors Built In Quality System (BIQS) certification in December 2017.* Site received 2017 & 2018 GM Supplier Quality award and 2018 Nexteer Quality Excellence award

Manager for a team of 14 members who performed over 20,000 tests per year to customers. Administration activities included coaching team members, completing annual reviews, salary increase recommendations, onboarding of 2 new technicians and termination of 2 technicians.Directed team efforts to achieve first time ISO/IEC 17025 quality accreditation including 10 initial new tests. Identified new fast track approach for estimating test uncertainty which saved over 200 hours of team resources compared to the original planned team approach. Directed a $100K testing project through all phases from initial inquiry to execution. Lead team to address logistics challenges and ensured fall value of services was captured. Improved onboarding program for entry level technicians which accelerated ownership of duties.

Professional Products Division, R&DTechnical liaison with four Healthcare OEMs facilitating the endorsement process for the use of disinfectant products on their Class I and Class II Medical Devices. Led a four-month field trial at a healthcare facility, coordinated benchmarking at two contract labs, and executed own internal testing. Presented these key results to OEMs to gain new endorsements. Led investigation of field failures on Medical equipment via partnership among Clorox, OEM, and their key material supplier. Completed root cause analysis to identify a complex interactive effect and developed a method to replicate field failures. Designed a new qualification protocol and gained the OEM endorsement of the new Clorox EPA-registered disinfectant.Led certification for Clorox with 3rd party green agency for institutional products by completing annual audits. Facilitated onsite audit by agency for ISO 9001 quality and environmental best practices. Led resolution of corrective actions internally at Clorox and with contract manufacturer.Assessed technologies from 10 vendors during the development of a new line of 3 Clorox products. Led R&D benchmarking activities with ‘semifinalist’ technologies including end user study. Led collaboration with 3 vendors to optimize product formulations prior to launch.Designed and executed laboratory studies with statistical vigor to support Clorox product claims support versus competitive products.

Quality Liaison to 4 contract manufacturers producing EPA-registered disinfectant wipe products which accounted for 40% of company sales. Led qualifications of contract manufacturers to GMPs and ISO 9001 standards. Led resolution of quality issues and product upgrades. Applied statistical methods to set manufacturing specifications and final product release criteria. Technical leader of Caltech's most successful product launch which rapidly grew to 30% of company sales. Qualified two new material vendors during product development. Identified critical issue with package utilizing Lean Six Sigma process and led resolution with vendor prior to launch. Qualified 2 contract manufacturers to meet GMPs and ISO 9001 standards.Implemented new approach for four contract manufacturers to demonstrate compliance reducing the costs of Caltech onsite monitoring. Created certification testing for personnel, led a statistical comparison of QA labs across sites, and audited their site quality management systems. Achieved zero customer backorders during four year period of high growth.

Technical liaison for development projects with a top U.S. Consumer Product company for 3 years. Delivered product application support, answered technical inquirers, and addressed product quality issues for a territory with 3 company sales personnel and 40 distribution sales professionals. Resolved product complaints from a $1MM customer, securing a 2-year contract, by directing a multi-functional team to identify root causes and implement corrective actions to improve product quality.

Developed a monitoring program for a Dow Corning continuous process producing 5 million lbs of product annually. Reduced the product variability by 30% and product testing costs by 60% by implementing Statistical Process Control methods with team of operators.Doubled the process capacity and improved quality from 2.7 to 5.0 Sigma by leading a multi-functional team to transfer a new process from lab to routine manufacturing of a chemical catalyst. Defined $100K in equipment upgrades and optimized the production process.

Optimized new chemical operations from laboratory scale through trials on production equipment.