David P. Email & Phone Number

Plano, Texas, Us

Frisco, Texas, Us

Leads a team of Technology Recruiters providing Direct Hire/Full-Time placement services to companies across Dallas/Fort Worth and the USA. Primarily focused on the placement of Managerial and Executive-level technologists, Open Source experts and high-end Creatives.

Zurich, Zurich, Ch

Dallas, Texas, Us

Mclean, Va, Us

Instrumental in the growth of the new Dallas branch-office. Conducted Full-Desk account sales and recruitment on behalf of D/FW-based companies, handling both Contract and Permanent placements. Built a diverse portfolio of clients consisting of SMBs and major Fortune 50 corporations including, American Airlines; Harley Davidson; T System; McAfee, and Fossil. Successfully recruited and placed candidates across the entire IT spectrum, including, Project Management; Application Development; Quality Assurance; Consulting; Web Design; Infrastructure; ERP; CRM, and Technical Architecture.

Placed high-end technical professionals in both Contract and Permanent positions. Practiced numerous sourcing strategies including referral generation, ad placement, position postings, direct sourcing/cold calling and networking to develop a qualified pool of candidates.ENGAGEMENT MANAGERLed solution delivery teams on client-site deployments of the Epiphany (now Infor) and Salesforce.com CRM suites. Responsible for client management and satisfaction, project execution, deliverable quality, resources and budget. Performed pre sale and post-sale business development activities to identify and qualify potential sales opportunities. Responsible for marketing campaign creation and the design of messaging delivered via the company’s internet, email and print channels.

Miami, Florida, Us

Responsible for requirements engineering and business analysis functions within IT’s Project Management Office. Primary liaison between executives and IT for business problem identification, project initiation, selection and prioritization. Partnered with executives on value proposition creation and corporate strategy to ensure successful IT alignment and execution. Facilitated ROI analysis and business justification of new projects. Primary gateway to CxOs for IT project status and reporting.

Armonk, New York, Ny, Us

Delivered management and operational consulting for companies seeking to deploy Siebel’s CRM solutions and best practices. Key member of project teams that were engaged in all aspects of contact center operations, customer care self-service, front and back office integration, business analysis and business process re engineering. Supported IBM’s Strategic Outsourcing division on client engagements.

Responsible for the strategic implementation of contact center solutions across Comcast’s regional contact centers to increase efficiency, reduce cost, and enhance customer service. Supervised a team that determined Comcast’s enterprise-wide contact center strategy and application development efforts.

Boston, Ma, Us

Increased the utilization of Fidelity’s e-Channels - Internet and IVR – by reducing live agent calls while maximizing opportunities for cost reduction. Managed relationships with Internet Service Provider (ISP) partners and a member of enterprise-wide GeoTel ICR/Cisco ICM implementation project team.

Ba(Hons), History

History