It Business Analyst /Product Designer
Samara, Russia
For i-Sys, a software product development company, performed a variety of business analysis tasks, worked on UX design, took part in product testing.Notable Projects: Emergency Management System: trained a new business analyst, acted as a liaison between the client and dev team, created documentation, storyboards and prototypes, wrote and modeled use and test cases.DocFlow, an e-document management system: created mockups for iOS apps, manually tested the apps. Created requirements documentation and user guides for the system, performed usability testing, and trained more than 100 users (5 user groups of 20 people each).i-Sys internal corporate portal: performed prototyping and manual testing (using TFS for bug tracking). Analyzed (watching how users use the product, interviews, systematizing the received information) how the employees use corporate portal and how to improve the satisfaction of internal users and improve employee involvement in the company's various activities.DocTrix Portal, a SharePoint-based corporate portal solution: performed business analysis, created technical documentation, prototyping, and manual testing (using TFS for bug tracking); participated in presales activities.Customer qualification system for a Moscow-based multinational investment bank: communicated with customers, collected requirements, developed iteration plans, designed and took part in business process re-engineering, helped to test the product, demoed the product to customer representatives.Tools: Balsamiq Mockups (using for Web and iOS apps), JIRA (features and bug tracking), Confluence (requirements), SharePoint, TFS, MS Visio, MS Office