Over 25 years’ experience of successfully managing, delivering, designing, supporting complex IT features and solutions.Incubated several new ideas in the cybersecurity space (Secure Score, Attack Simulation Training amongst several others) to full production services, so have demonstrated a strong innovative mindset.Highly technical skillset to drive partner and API integrations, which is precisely what I have done on every new product idea taken to production.Highly experienced at driving positive customer engagement and managing complicated cross-company dependencies which have been well tested and I have delivered success on all fronts. Currently work within the Product Team at KnowBe4, where we are changing the world for the better with AI driven security and awareness features.Border line obsessed with customer security and advocacy! Frequent presenter at customer and internal events and thrive on meeting customer driven experiences. MS Ready, Ignite and multiple EBC's and direct customer engagements.