Sudip Pal

Sudip Pal Email and Phone Number

Digital Strategy & Transformation Leader | Driving Global Operations Transformation | Business Consulting | IIM, Lucknow @ Confidential
Sudip Pal's Location
Kolkata, West Bengal, India, India
About Sudip Pal

With over 23 years of experience in IT, Telecom, and other industries, I am a Digital Transformation Leader at a leading consulting firm that provides innovative solutions for business challenges. My mission is to help global clients achieve their strategic goals by transforming their processes, operations, and data capabilities using Digital Transformation, lean, agile, and automation frameworks.I have successfully managed and delivered large and complex transformation programs across multiple domains, such as CPG, BFSI, Healthcare, and Media, resulting in significant improvements in productivity, profitability, customer satisfaction, and operational excellence. Some of my notable achievements include - Leading the Global Transformation program for Williams Lea Tag from defining strategic priorities, execution, migration, and then integration into the new Digital Ecosystem.Playing key role in delivering strategic initiatives and programs to achieve the organization’s business goals, namely improve productivity, and drive operational success, resulting in a $16M increase in profits in the last three years at Ericsson India Global Services.Spearheading the transformation of Service delivery in IBM GBS France and successfully executed Lean transformation programs across all service lines, sectors, practice areas, client accounts, and processes in IBM France, resulting in an estimated benefit of €25M.Working with business leaders to understand critical business needs and accordingly deploying analytics solutions for a global food & petcare giant. I am also passionate about training and mentoring candidates on digital transformation and operational excellence methodologies and best practices.

Sudip Pal's Current Company Details
Confidential

Confidential

View
Digital Strategy & Transformation Leader | Driving Global Operations Transformation | Business Consulting | IIM, Lucknow
Sudip Pal Work Experience Details
  • Confidential
    Digital Transformation Leader
    Confidential Jan 2020 - Present
    Managing large and complex Operations Transformation, Business Process Management, Process Transformation, and Process Automation Programs for global clients across industries like: IT, Telecom, CPG, BFSI, Healthcare, Media and so on.Delivering substantial results through improving critical business KPIs, such as - improving productivity, cash flow & profitability, increasing win rate, improving sales engagement process, minimizing variations in supply and demand, optimizing large operations processes, creating consistent Customer Experience etc.Training candidates on Lean, Agile and Six Sigma frameworks, Automation and Transformation programs
  • Aays Analytics
    Vp - Analytics
    Aays Analytics Aug 2021 - Jan 2022
    Responsible for functional consultancy and advisory for deploying business analytics solutions for global clients.Currently working with Global Food & Petcare giant to transform their Lab network through Data and Analytics Solutions.
  • Tag
    Global Head - Qpex
    Tag Oct 2018 - Jan 2020
    London, United Kingdom
    Successfully managed the end-to-end transformations of 320+ processes: 200+ in Finance (Order to Cash, Procure to Pay, Record to Report & FPnA), 100+ in HR and 20+ processes in IT (Global Service Desk, Asset Mgmt. and so on); delivered 15% productivity improvement and 20% improvement on average lead time for the processes.Worked on strategic IT functions including IT Portfolio Roadmap, Service Delivery in collaboration with diverse team members spread across countries; supervising cost budgeting, target achievement strategies & service operations including KPIs & SLAs.Mentored & trained Teams to ensure efficiency in process operations; motivating high performance amongst the Team by operating and introducing appraisals schemes, promotion committees and annual rewards & recognition.
  • Ericsson India Global Services
    Program Manager - Service Delivery Transformation
    Ericsson India Global Services Mar 2016 - Mar 2018
    Kolkata Area, India
    Successfully delivered around ~700,000 hours ($15M) through IWPs for select deliveries namely in BSS, OSS, IPCore etc.Generated additional 8% efficiency through automation of 50+ IWPs, leading to cost savings of ~USD 2M.Scaled IWP uptake in business unit from a mere 0.3% to 12% by 2017.Played a key role in deploying Globally Integrated Business Excellence tool framework focusing on Demand Capacity and Fulfilment for the Business Unit between March and September 2018.
  • Ericsson India Global Services
    Program Manager - Automation
    Ericsson India Global Services Jan 2016 - Mar 2017
    Kolkata Area, India
    • Saved 160,000+ hours through the Enterprise Automation Program against the yearly target of 100,000 hrs• Realized productivity benefit of ~USD 4M through this program
  • Ericsson India Global Services
    Lean Six Sigma Practice Leader
    Ericsson India Global Services Dec 2011 - Mar 2016
    Kolkata Area, India
    Managed & led 30+ end-to-end Process Transformation programs between 2012-2016 including core Telecom processes (Billing, OSS, IT & Core etc.), IT and finance processes of some large global accounts.Achieved ~$10M benefits between 2011 and 2016 through Lean and Six Sigma deployments.Managed 300+ Certified Kaizen Grads, 50+ Green Belts, 50+ Ericsson Certified Yellow Belts
  • Tcs
    Associate Consultant - Global Consulting Practice
    Tcs Jun 2011 - Dec 2011
    Bangalore
    Implemented Lean, Six Sigma and Kaizen projects for a large European global Banking and Financial Services company.Improved productivity by ~15% for its key IT, finance and capital markets processes
  • Ibm Global Business Services
    Lean Deployment Leader For Ibm Gbs France
    Ibm Global Business Services Jun 2010 - Jun 2011
    Paris, France
    • Supervised end-to-end service management and worked with business leaders to develop roadmap and initiate the Lean Transformation program in IBM GBS France.• Delivered benefit from 1st Wave lean deployments - ~EUR 25M in 2010-2011.• Developed road-map and implemented Lean Transformation program for the sector.
  • Ibm Global Services
    Senior Lean Coach - Distribution Sector
    Ibm Global Services Jan 2009 - Aug 2010
    Kolkata, India
    • Managed lean deployments across all client accounts and processes under Distribution Sector• Successfully delivered productivity benefit of USD ~4.5M for the sector
  • Ibm
    Delivery Manager - Sap Projects
    Ibm May 2004 - Jan 2009
    Kolkata Area, India
    • Worked on large application delivery contracts worth $15M - $30M and 5 years’ duration• Successfully managed client and business leaders’ expectations for all the projects• Mentored & trained the teams of 50+ employees to ensure efficiency in process operations
  • Wipro Limited
    Senior Engineer - Professional Services
    Wipro Limited Nov 1998 - Apr 2004
    Kolkata Area, India
    • Worked on Integration and Transformation projects like: Gas Authority of India Ltd., Bharat Petroleum, British Oxygen, Bank of India, Haldia Petrochem and so on.• Played a role on Technical Specialist and Presales Consultant for different clients for IT Security and IT Consulting-PWC, ITC, Allahabad Bank and so on.• Played a key role in designing Network Security Solutions, IT Security Policies, BCP and Risk management for different critical clients.

Sudip Pal Education Details

Frequently Asked Questions about Sudip Pal

What company does Sudip Pal work for?

Sudip Pal works for Confidential

What is Sudip Pal's role at the current company?

Sudip Pal's current role is Digital Strategy & Transformation Leader | Driving Global Operations Transformation | Business Consulting | IIM, Lucknow.

What schools did Sudip Pal attend?

Sudip Pal attended Indian Institute Of Management, Lucknow, Ramakrishna Mission Vidyamandira, Belur Math.

Not the Sudip Pal you were looking for?

  • Sudip Pal

    P&L Management / Business Strategy / Channel Management/ B2B Sales Management. Ex Samsung, Vodafone
    Delhi, India
    1
    ditserv.com
  • Sudip Pal

    Sr Software Developer At Kpmg India
    Kolkata
    1
    gmail.com
  • Sudip Pal

    Hr Executive
    Kolkata
  • Sudip Pal

    Assistant President (Operations) : Texmaco Rail & Engineering Ltd
    Kolkata

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.