Sumit Kumar Email & Phone Number

• NetCom Learning specializes in providing Managed Learning Services. NetCom Learning helps build innovative learning organizations in the workplace by structuring a smarter workforce, supporting learning changes, and.
• Recognized as Finalist for 2016 Microsoft Learning Partner of the Year.
• Selected as one of Top 20 IT Training Companies by TrainingIndustry.com in 2015, 2014, 2013 & 2012
• Recognized by Microsoft as its Worldwide Learning Solutions Partner of the Year Finalist in 2013
• Named "Company of the Year" by the American Business Awards in 2012
• Awarded Brandon Hall Silver Award for Excellence in the Learning Management in 2012

Bengaluru, Karnataka, India

Develop a trusted advisor relationship with customers to drive product adoption.Serve as the voice of the customer internally at Simplilearn and Fullfills customer needs.Conduct initial success call with customers to understand their business, strategic goals, and use casesWork with customers to define a high-level Success Plan that tracks milestones and.

Noida, Uttar Pradesh, India

Ticketing Systems · Problem Solving · Leadership Development · Team Management · Leadership Development · Customer Service Operations · Data Analysis · Analytical SkillsQuality Control · Escalation Resolution · Team Management · Leadership Development · Customer Service Operations · Business Process Improvement · Problem Solving

Delhi, India

• Revenue Generation through business worked for student housing deals in hostel for boys, girls& C0-living.
• Build and maintain strong, trusted working relationships with power users starting from on boarding and throughout the customer lifecycle.
• Worked to bring new business to the company collaborate with big accounts for PAN INDIA with MM team Drive resolution of escalated account issues in coordination with operations/product/payment gateway.Over seeing.
• Handled a team of 50 person & looking after whole of Noida, Ghaziabad & Greater Noida. Responsible for NPS, Occupancy and OPEX of the properties in the region.
• Maintain data sanity and regular reports of team members on productivity, Talk time, attendance, etc.
• Manage direct relationships with management representatives for all key accounts.

Noida, Uttar Pradesh, India

• Company launched expansion in Delhi/NCR Region.
• Working closely with the Director level and owner for the strategies for new market mapping, new acquisition and corporate tie-ups and marketing.
• Presenting product and services to senior level decision making people for closure from clients (B2B and B2C).
• Revenue Generation Obtaining new business via fresh Sourcing and Transfers and Absorption Tracking of analytics for the market plans and ideas and presenting them to VP and owner of the company.
• Tracks out standing data issues and queries to ensure correct and timely resolution.
• Regular Visits to client to ensure additional Revenue Generation Manage activity pertaining to negotiating /finalization of deals for smooth execution and processing.

Noida, Uttar Pradesh, India

• Local Home service provider aggregator company. Provisioning for B2C to the corporate clients with proper timely payments collection as well as agreement updating.
• An upcoming on demand hyper local services available on web and mobile platform.
• Interaction with senior management in the client organizations & products & services, Manage complex sales situations & acquire clients based on value based selling Sales and New Business Development via tools like.
• Handling clients.
• Revenue Generation Obtaining new business via fresh Sourcing and Transfers and Absorption. Regular Visits to client to ensure additional Revenue Generation.

Master Of Business Administration (Mba), Marketing & Finance

Bachelor Of Commerce (B.Com.), Commerce

Activities and Societies: Qualified a course Tally 7.2 & 9.0 from NIIT Creast Academy & got a certificate. Worked as an event organizer &.

Isc, English , Economics , Accounts ,Commerce

Activities and Societies: School Head Marshal.

Icse, English , Maths , Commerce , Science

Activities and Societies: Won a certificate of effort at helpage india. Was Active member of school swimming team. Won a certificate for.