Sumit Kumar Email & Phone Number

NetCom Learning specializes in providing Managed Learning Services. NetCom Learning helps build innovative learning organizations in the workplace by structuring a smarter workforce, supporting learning changes, and driving learning growth. Since 1998 we have been empowering organizations to reach optimal performance results and address challenges by managing all aspects of organizational learning. We have serviced over 80% of Fortune 100 companies. We've helped over 10,000 organizations achieve their business goals by offering a full complement of Managed Learning Services, including IT and business training, curriculum design and content development, learning delivery and administration, consulting and advisory services, and management of learning technology. NetCom Learning has also won numerous awards including:● Recognized as Finalist for 2016 Microsoft Learning Partner of the Year.● Selected as one of Top 20 IT Training Companies by TrainingIndustry.com in 2015, 2014, 2013 & 2012● Recognized by Microsoft as its Worldwide Learning Solutions Partner of the Year Finalist in 2013● Named "Company of the Year" by the American Business Awards in 2012● Awarded Brandon Hall Silver Award for Excellence in the Learning Management in 2012● Awarded Silver Best-in-Biz Award in 2012● Named by Inc. 5000 Magazine as one of the fastest growing private companies in 2008, 2011, and 2012.Some of the leading technology vendors we provide training for:Adobe, Apple, Autodesk, Cisco, Citrix, CompTIA, EC Council, Hadoop / Cloudera, Google, IBM, ITIL, Juniper, McAfee, Microsoft, NetApp, Oracle, PMI, Red Hat, SalesForce, SMART, Scrum & Agile, Six Sigma and VMware. We have serviced over 80% of Fortune 100 companies.

Bengaluru, Karnataka, India

Develop a trusted advisor relationship with customers to drive product adoption.Serve as the voice of the customer internally at Simplilearn and Fullfills customer needs.Conduct initial success call with customers to understand their business, strategic goals, and use casesWork with customers to define a high-level Success Plan that tracks milestones and measures progress against shared metrics to help customers achieve their goals Proactively review product consumption to help customers increase the value of their investmentWork closely with Sales, Product, Engineering, and Support to ensure alignment on plans and any issues are resolved in a timely mannerEstablish regular cadence with customers to review project status, high priority issues, etc.Act as the main point of contact for customer issues and escalations and drive to resolution, keeping the customer informed along the way

Noida, Uttar Pradesh, India

Ticketing Systems · Problem Solving · Leadership Development · Team Management · Leadership Development · Customer Service Operations · Data Analysis · Analytical SkillsQuality Control · Escalation Resolution · Team Management · Leadership Development · Customer Service Operations · Business Process Improvement · Problem Solving

Delhi, India

• Revenue Generation through business worked for student housing deals in hostel for boys, girls& C0-living.• Build and maintain strong, trusted working relationships with power users starting from on boarding and throughout the customer lifecycle.• Worked to bring new business to the company collaborate with big accounts for PAN INDIA with MM team Drive resolution of escalated account issues in coordination with operations/product/payment gateway.Over seeing day-to-day operations, sales call tracking, and input/output measurement by utilizing Sales force & Sales trail• Handled a team of 50 person & looking after whole of Noida, Ghaziabad & Greater Noida. Responsible for NPS, Occupancy and OPEX of the properties in the region.• Maintain data sanity and regular reports of team members on productivity, Talk time, attendance, etc.• Manage direct relationships with management representatives for all key accounts.• Responsible for marketing and operations of the company in the region.• The key objectives are to develop deep customer knowledge and influence through executive relationships

Noida, Uttar Pradesh, India

• Company launched expansion in Delhi/NCR Region.• Working closely with the Director level and owner for the strategies for new market mapping, new acquisition and corporate tie-ups and marketing.• Presenting product and services to senior level decision making people for closure from clients (B2B and B2C).• Revenue Generation Obtaining new business via fresh Sourcing and Transfers and Absorption Tracking of analytics for the market plans and ideas and presenting them to VP and owner of the company.• Tracks out standing data issues and queries to ensure correct and timely resolution.• Regular Visits to client to ensure additional Revenue Generation Manage activity pertaining to negotiating /finalization of deals for smooth execution and processing.

Noida, Uttar Pradesh, India

Local Home service provider aggregator company. Provisioning for B2C to the corporate clients with proper timely payments collection as well as agreement updating.• An upcoming on demand hyper local services available on web and mobile platform. • Interaction with senior management in the client organizations & products & services, Manage complex sales situations & acquire clients based on value based selling Sales and New Business Development via tools like cold calling, referencing, lead generation, Mining etc.• Handling clients.• Revenue Generation Obtaining new business via fresh Sourcing and Transfers and Absorption. Regular Visits to client to ensure additional Revenue Generation.

Master Of Business Administration (Mba), Marketing & Finance

Bachelor Of Commerce (B.Com.), Commerce

Activities and Societies: Qualified a course Tally 7.2 & 9.0 from NIIT Creast Academy & got a certificate. Worked as an event organizer &.

Isc, English , Economics , Accounts ,Commerce

Activities and Societies: School Head Marshal.

Icse, English , Maths , Commerce , Science

Activities and Societies: Won a certificate of effort at helpage india. Was Active member of school swimming team. Won a certificate.